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- Tasks: Welcome guests and manage check-in/out procedures during night shifts.
- Company: Budget-friendly hotel in Greater London with a friendly atmosphere.
- Benefits: Competitive pay at £12.21 per hour and career growth opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Perfect for night owls looking for flexible work hours.
The predicted salary is between 12 - 16 £ per hour.
A budget-friendly hotel in Greater London is seeking a dedicated Night Receptionist to join their front office team. The role involves welcoming guests, ensuring guest comfort, and managing check-in/out procedures during 12-hour night shifts.
Ideal candidates will have customer service experience and strong communication skills. Competitive hourly pay at £12.21 and opportunities for career growth are provided. Please note, this position does not offer sponsorship.
Night Front Desk Agent – London Hotel employer: Kings Cross Express
Contact Detail:
Kings Cross Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Agent – London Hotel
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the hotel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching the hotel and its values. Knowing what makes them tick will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your customer service skills! Since this role is all about guest interaction, think of scenarios where you’ve gone above and beyond for a customer. Share these stories during your interview to showcase your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Night Front Desk Agent – London Hotel
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve made guests feel welcome and comfortable, especially during those late-night shifts!
Tailor Your Application: Don’t just send a generic CV! Take a moment to tweak your application to match the job description. Mention your strong communication skills and how they’ll help you excel as a Night Front Desk Agent.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re the perfect fit for our team without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kings Cross Express
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its values, services, and what makes it budget-friendly. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role involves welcoming guests and ensuring their comfort, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help a guest or resolve an issue.
✨Prepare for Common Night Shift Scenarios
During the interview, be ready to discuss how you would handle typical night shift challenges, like managing check-ins during busy periods or dealing with difficult guests. This shows that you’re proactive and can think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career growth, or how the hotel ensures guest satisfaction. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.
