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- Tasks: Welcome guests, handle check-ins, and ensure their comfort during night shifts.
- Company: Join the friendly team at Kings Cross Express Inn in vibrant London.
- Benefits: Earn £12.21/hour, enjoy paid training, and get your birthday off!
- Why this job: Perfect for night owls who love hospitality and thrive in a dynamic environment.
- Qualifications: Previous customer service experience is a plus; training on hotel software provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for career growth.
The predicted salary is between 10 - 15 £ per hour.
We are looking for a dedicated and reliable Night Receptionist to join our front office team at Kings Cross Express Inn, London. If you take pride in delivering warm hospitality and enjoy working independently through the night in a busy and dynamic hotel, we’d love to hear from you.
Position: Night Receptionist
Location: Kings Cross Express Inn, London
Job Type: Full-Time / Part-Time
Shift Timing: 12-hour night shifts
Pay Rate: £12.21 per hour
Start Date: Immediate
Responsibilities
- Welcome and assist late-arriving guests with check-in and check-out procedures.
- Handle guest enquiries, reservations, and phone calls efficiently.
- Ensure guest comfort and safety throughout the night.
- Perform nightly audits and maintain accurate records.
- Monitor CCTV and coordinate with the night security or management team if required.
- Prepare reports and ensure a smooth handover to the morning team.
Requirements
- Previous hotel reception or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Confident using PMS or hotel management software (training provided).
- Reliable, punctual, and able to work independently.
- Good spoken and written English.
What We Offer
- Competitive hourly pay (£12.21/hour).
- Paid training and career growth opportunities across our hotel group.
- Birthday day off as a special perk.
- Supportive management and a welcoming team environment.
If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts.
About Kings Cross Express Inn: King's Cross Express Inn is a 4-star, budget-friendly hotel located in London’s Islington district, approximately 600 meters from King’s Cross Station and the King’s Cross Theatre.
Hotel Receptionist employer: Kings Cross Express
Contact Detail:
Kings Cross Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you at Kings Cross Express Inn.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit the hotel in person and ask about opportunities. A friendly face can make a lasting impression, and we love seeing enthusiasm!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your previous experiences in customer service and how they relate to being a Night Receptionist. We want to see your passion for hospitality shine through!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re serious about joining our team at Kings Cross Express Inn.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in hotel reception or customer service. We love seeing how your skills match what we’re looking for, so be specific about your past roles!
Craft a Catchy Cover Letter: Your cover letter is your chance to make a great first impression. Keep it concise but engaging, and explain why you’re excited about the Night Receptionist role at Kings Cross Express Inn. We want to know what makes you tick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kings Cross Express
✨Know the Hotel Inside Out
Before your interview, take some time to research Kings Cross Express Inn. Familiarise yourself with its services, location, and any recent news. This will show your genuine interest in the hotel and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Receptionist, you'll be the face of the hotel during late hours. Prepare examples from your past experiences where you provided excellent customer service or handled difficult situations. This will demonstrate your ability to keep guests happy and safe.
✨Practice Common Interview Questions
Think about questions you might be asked, like how you would handle a late-night guest complaint or what you would do in an emergency. Practising your responses can help you articulate your thoughts clearly and show that you're ready for the role.
✨Dress the Part
Even though it's a night shift, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well in the hospitality industry.
