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- Tasks: Maximise sales opportunities and provide compassionate support to clients navigating probate.
- Company: Kings Court Trust, dedicated to easing the burden of bereavement.
- Benefits: 25 days holiday, excellent training, and career development opportunities.
- Other info: Join a supportive team focused on delivering exceptional customer experiences.
- Why this job: Make a real difference in people's lives while achieving your sales goals.
- Qualifications: Experience in probate sales and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience in probate sales with a passion for delivering a positive customer experience? Are you proactive in your approach to work with a desire to achieve your goals? If so, then Kings Court Trust may have a great opportunity for you! We are looking for a Probate Consultant to join our sales team.
At Kings Court Trust, we understand that dealing with a loved one's estate can be overwhelming and emotionally taxing. Our mission is to ease this burden by providing a supportive, seamless experience from start to finish. As probate experts, we offer compassionate solutions to the complexities of bereavement, allowing families to focus on honouring their loved one's memory.
As a Probate Consultant you will look to maximise sales opportunities and successfully handle enquiries from clients and business partners, follow up leads, and nurture them through the sales process with a consultative approach. This is a great opportunity for anyone with probate sales experience. We can offer you excellent training and support to develop your career here at Kings Court Trust.
Duties include:
- Manage client pipeline, taking clients from their initial enquiry to quotation and contract signature.
- Provide detailed probate information and guidance, including on technical matters.
- Providing excellent end-to-end customer service, offering clear communication and support.
- Identifying opportunities to upsell / cross-sell services.
- Meet and exceed sales and performance targets.
The Ideal Candidate
We understand you may not have all of the below skills or experience, and we will encourage you to apply if you have some of the below:
- Effective communication skills.
- Demonstrable probate knowledge, including at a technical level, ideally from working in the industry for at least 3 - 4 years.
- Sales experience in a probate or other professional services environment.
- Confidence to drive a sale whilst maintaining empathy for our customers and clients.
- Ability to build and nurture positive working relationships both internally and externally.
- Able to work autonomously and effectively prioritise your own workload.
- Previous experience using a CRM (Salesforce preferred).
- Ability to work to set KPI's.
- Previous experience in a sales-based role.
What We Can Offer You: 25 days plus
Locations
Probate Sales Consultant in Newport, Wales employer: Kings Court Trust
Contact Detail:
Kings Court Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Probate Sales Consultant in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the probate industry and let them know you're on the hunt for a new role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to probate sales. Think about how you can showcase your experience and passion for delivering excellent customer service. We want to see that you can handle those tricky scenarios with empathy!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the Probate Consultant position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Probate Sales Consultant in Newport, Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for probate sales shine through. We want to see that you genuinely care about delivering a positive customer experience and are proactive in your approach.
Tailor Your CV: Make sure your CV is tailored to the role of Probate Sales Consultant. Highlight your relevant experience and skills, especially those related to probate knowledge and sales. We love seeing how your background fits with what we do!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate applications that are easy to read and understand, so avoid jargon unless it’s necessary.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Kings Court Trust.
How to prepare for a job interview at Kings Court Trust
✨Know Your Probate Stuff
Make sure you brush up on your probate knowledge before the interview. Familiarise yourself with common terms and processes, as well as any recent changes in legislation. This will show that you're not just passionate about sales but also knowledgeable about the field.
✨Showcase Your Empathy
Since this role involves dealing with sensitive situations, be prepared to demonstrate your ability to empathise with clients. Share examples from your past experiences where you've successfully navigated emotional conversations while still achieving your sales goals.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview to assess your consultative selling skills. Practice how you would handle a client inquiry or objection. This will help you showcase your proactive approach and ability to nurture leads through the sales process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.