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For Companies At a Glance
- Tasks: Lead the front desk team and ensure guests have an amazing experience.
- Company: A top hotel in Alcester known for exceptional service.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Why this job: Be part of a team that creates unforgettable guest experiences in beautiful Albion.
- Qualifications: Strong customer service skills and previous hospitality experience.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A prominent hotel in Alcester is looking for a full-time Reception Manager to oversee front desk operations and ensure excellent customer service.
Responsibilities include:
- Managing the reception team
- Handling guest inquiries
- Overseeing reservations for a seamless experience
The ideal candidate has proven expertise in customer service, excellent communication skills, and previous experience in hospitality. Join a team committed to providing outstanding guest experiences in the picturesque surroundings of Albion.
Front Desk Supervisor – Guest Experience & Reservations in Alcester employer: Kings Court Hotel Alcester - Stratford Upon Avon Part of Best Western Signature collection.
Contact Detail:
Kings Court Hotel Alcester - Stratford Upon Avon Part of Best Western Signature collection. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Supervisor – Guest Experience & Reservations in Alcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Desk Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest experience and reservations. We recommend role-playing with a friend to boost your confidence and refine your answers, so you can shine when it’s your turn to impress the hiring team.
✨Tip Number 3
Showcase your customer service skills during the interview! Share specific examples of how you've handled guest inquiries or resolved issues in the past. This will demonstrate your expertise and commitment to providing outstanding experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our fantastic team in Albion.
We think you need these skills to ace Front Desk Supervisor – Guest Experience & Reservations in Alcester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Front Desk Supervisor role. Mention how your previous experience aligns with managing a reception team and handling guest inquiries.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Kings Court Hotel Alcester - Stratford Upon Avon Part of Best Western Signature collection.
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel and its unique offerings. Familiarise yourself with their services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service expertise. Think of specific situations where you went above and beyond for a guest or resolved a challenging issue. This will demonstrate your ability to handle the responsibilities of a Front Desk Supervisor.
✨Practice Communication Scenarios
As communication is key in this role, practice common scenarios you might face at the front desk. Role-play with a friend or family member to refine your responses to guest inquiries and complaints. This will help you feel more confident during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the hotel's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and enhance guest experiences.
