At a Glance
- Tasks: Manage student applications and enrolment processes while coordinating activities across teams.
- Company: Join a diverse and inclusive university community at King’s.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic and collaborative setting.
- Why this job: Make a real difference in students' lives while enhancing your career in higher education.
- Qualifications: Experience in student administration and excellent communication skills required.
The predicted salary is between 34650 - 42350 £ per year.
About you
Essential criteria
- Experience managing end to end application and enrolment processes within higher education or a student-facing environment
- Experience in planning and coordinating activity across multiple stages, deadlines and competing priorities
- Ability to develop, implement and improve procedures, systems and workflows to support consistent and efficient service delivery
- Experience of line managing and training seasonal staff responsible for the supervision of under 18 students; setting clear expectations, monitoring performance and supporting effective delivery
- Experience coordinating work across multiple teams and stakeholders including clear responsibilities and timely completion of actions
- Knowledge and understanding of safeguarding policy and procedures for under 18s in a student-facing environment
- Excellent written and verbal communication skills, with the ability to communicate complex information clearly and manage sensitive student-related matters appropriately
- Experience working in higher education in short courses or summer school environment
Desirable criteria
- Ability to manage complex cases, resolve problems and escape issues appropriately
- Experience in using student records systems, admissions platforms and data reporting tools.
- Educated to degree level or equivalent professional experience
- Sound knowledge and experience in using MS Office (Outlook, Word, Excel, Powerpoint, Teams)
Further information
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. This post is subject to Disclosure and Barring Service clearances.
Student Lifecycle And Programme Administration Manager - Internal Only employer: King's College London
At King’s College London, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through comprehensive training opportunities and a supportive environment that encourages professional development. Located in the heart of London, our institution offers unique advantages such as access to world-class resources and a vibrant community dedicated to advancing research and education.
