At a Glance
- Tasks: Support student experience initiatives and organise memorable events.
- Company: Join King's Business School, shaping the future of education.
- Benefits: Hybrid role with a fixed-term contract and opportunities for growth.
- Other info: Dynamic team environment with a focus on student voice and inclusivity.
- Why this job: Make a real impact on students' lives and enhance their university experience.
- Qualifications: Strong communication skills and event support experience required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At King's Business School, our vision aligns with King's College London's ambitious goal of changing the world for the better. We offer a wide selection of undergraduate and postgraduate programmes, with sustainability at the heart of what we do. Join us in our mission to shape the future of education and empower students globally through innovative learning and community experiences. The Student Experience Team is a small, dynamic, innovative team, focused on reflecting and amplifying the student voice, and running high-quality events.
About the role
The Student Experience Officer will provide administrative support for student experience and student voice initiatives. They will ensure our student voice mechanisms run effectively and reach their target audiences, and that our events are inclusive and memorable. For example, they will support with survey delivery and analysis, event planning and delivery and student voice activities.
Successful candidates will have excellent interpersonal skills, experience of supporting event delivery, and strong communication and digital skills. They will have knowledge of the issues affecting students in Higher Education and a desire to improve the student experience. This is a full-time post (35 hours per week), and you will be offered a fixed term contract until 14/08/27. This is a hybrid role. The post-holder will need to work at our Strand campus a minimum of 2 days per week. This may vary and increase subject to event delivery requirements. Some event delivery will require in-person, evening work.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
- Essential criteria
- Excellent time management and organisational skills
- Able to manage own workload and prioritise tasks in a busy work environment, managing multiple work-streams independently
- Experience of supporting events on differing scale and prominence
- Educated to degree level or equivalent, or has relevant work experience within the Higher Education sector
- Strong verbal and written communication skills, and ability to adapt tone for a range of audiences (from students to academic colleagues)
- Good level of numeracy and digital skills (for example, Excel)
- Ability to work on own initiative and as part of a team, being self-motivated and approachable
- Desirable criteria
- Strong understanding of the student lifecycle and experience of supporting the student journey
Student Experience Officer employer: King’s College London
At King's Business School, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and development. As a Student Experience Officer, you will be part of a dynamic team dedicated to enhancing the student journey, with access to innovative learning opportunities and a supportive environment that values your contributions. Located at our historic Strand campus, you will enjoy the unique advantage of working in a prestigious institution committed to making a positive impact on education and society.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Student Experience Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Show off your event planning skills! If you've organised any events, even on a small scale, make sure to highlight those experiences in conversations. We want to see how you can bring that creativity and organisation to our team.
✨Tip Number 3
Be prepared for the interview! Research King's Business School and think about how you can contribute to our mission of improving the student experience. We love candidates who are passionate about education and sustainability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our dynamic team at King's Business School.
We think you need these skills to ace Student Experience Officer
Some tips for your application 🫡
Show Your Passion for Student Experience:When writing your application, let your enthusiasm for enhancing the student experience shine through. We want to see how you can contribute to our mission of empowering students and making their voices heard.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences that align with the role. We’re looking for specific examples of your event support and communication skills, so don’t hold back!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. Remember, we want to understand your skills and experiences without any confusion.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at King’s College London
✨Know Your Audience
Before the interview, take some time to research King's Business School and its mission. Understand their focus on sustainability and how they aim to empower students. This will help you tailor your responses and show that you're genuinely interested in their vision.
✨Showcase Your Event Experience
Be ready to discuss specific examples of events you've supported in the past. Highlight your organisational skills and how you managed different aspects of event delivery. This will demonstrate your ability to handle the responsibilities of the Student Experience Officer role.
✨Communicate Effectively
Practice adapting your communication style for different audiences. Since you'll be interacting with students and academic colleagues, think of examples where you've successfully navigated these dynamics. Clear and confident communication is key!
✨Demonstrate Your Passion for Student Experience
Share your insights on the issues affecting students in Higher Education. Discuss any initiatives or ideas you have that could improve the student experience. Showing your enthusiasm for this area will resonate well with the interviewers.
