Senior Quality Assurance Officer

About us
The Faculty of Natural, Mathematical & Engineering Sciences is seeking to appoint a Senior Quality Assurance Officer. Based at the Strand Campus the post holder will work closely with the Quality Assurance team, and the Associate Vice-Dean Education (Quality Assurance and Assessment) to support a range of quality assurance processes.
The Faculty of Natural, Mathematical & Engineering Sciences has a long tradition of world-leading research and teaching in physics, mathematics, chemistry, computer science and engineering. We work across traditional subject boundaries, leading cutting‑edge research, tackling global challenges and answering fundamental questions about our world and our universe.
About the role
This post holder will be responsible for the day‑to‑day administration of quality‑related processes within the Faculty, including maintaining curriculum information, supporting the programme and module approval and amendments process, and providing specialist advice and support to both academic and professional services staff. They will also support the examination and assessment agenda in the Faculty, working closely with Assessment Sub‑Board Chairs.
The post holder will work with the Quality Assurance team and key role‑holders both within the Faculty and across the College to ensure quality processes are delivered effectively and in accordance with Faculty and College priorities, requirements and policies.
We are looking for a pro‑active, enthusiastic colleague who has a commitment to continuous improvement to join the team. The successful candidate will have proven organisation and communication skills, excellent attention to detail, and the ability to deal with competing and shifting priorities often within tight deadlines. Knowledge of quality assurance in higher education is desirable.
This is a full‑time post (35 hours per week), and you will be offered an indefinite contract.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
Excellent written and oral communication skills with the ability to draft documents and correspondence for a broad range of audiences, dealing with a variety of people in a professional and assured manner.
Excellent attention to detail, with an ability to maintain high levels of accuracy when dealing with large volumes of documentation.
Excellent IT and data analysis skills, with the ability to assimilate large and complex sets of information quickly and accurately.
Experience interpreting complex regulations and processes and explaining these to a varied audience in a straightforward and engaging manner.
Experience of anticipating problems and applying proactive and innovative approaches to resolve issues.
Experience of formal committee servicing, including drafting agendas and minutes.
Ability to multi‑task, balancing competing priorities under pressure of deadlines and workload.
Experience of administration in Higher Education.
Desirable criteria
Educated to degree level or equivalent experience.
Knowledge of quality assurance within the Higher Education context.
Experience of managing and refining processes, preferably within an academic environment.
Experience of managing projects.
Experience in the use of databases, student records systems (e.g., SITS) and website content management system.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information on what criteria will be assessed at each stage of the recruitment process.
Further Information
At King\’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King\’s guidance.
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