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- Tasks: Support academics and manage assessments for the new BSc Psychology & Criminology programme.
- Company: Join IoPPNâs Education Support Team, a leader in mental health and psychological sciences.
- Benefits: Enjoy hybrid working, flexible hours, and an indefinite contract with competitive salary.
- Why this job: Be part of a dynamic team improving student experiences and driving positive change.
- Qualifications: Strong IT skills, especially in Excel, and experience with student record systems required.
- Other info: Part-time role (21 hours/week) with opportunities for professional development.
The predicted salary is between 30786 - 34599 ÂŁ per year.
About usKing\âs Arts & Humanities is distinctive in representing exceptional strength in both the longer established disciplines (such as Philosophy, Classics, Theology, English, History, Languages, and Music) and worldâleading quality in more recently established fields (such as Digital Humanities, Film, Interdisciplinary Liberal Arts, and Culture, Media and Creative Industries).
The Faculty is organised into three Clusters, each of which has dedicated professional services teams.
This role will be based in the Arts Cluster and will support the Music Department.
Our students come from all over the world from many different backgrounds, attracted by our reputation for and dedication to excellent teaching, by the work we do to create a dynamic and inclusive community, and by the opportunity to study right in the heart of London, a global and multilingual city where we experience languages and cultures in action every day.
About the roleWe are looking for a Senior Programme Officer to join our Professional Services team, working within the Faculty of Arts and Humanities at one of the most prestigious universities in the UK.
The role offers an exciting opportunity to anyone who is interested in providing highâquality comprehensive support for undergraduate, postgraduate and distance learning programmes. The Music department has wellâestablished undergraduate and postgraduate programmes. You will act as the first point of contact for all students, academic staff and key external contacts, providing a professional, supportive, responsive and personable service.
The role supports processes within our main workstreams of Assessment and Award, Programme Planning and Delivery and Student Communications and Knowledge. You will ensure accurate and timely record management across multiple systems across the whole academic cycle.
This would be an ideal role for anyone with a passion for supporting the delivery of excellent education from the heart of London.
This is a fullâtime role, and you will be offered an indefinite contract.
About youTo be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
Excellent written and oral communication skills including the ability to draft documents and correspondence, with excellent working knowledge of Microsoft Word, Excel, Teams, PowerPoint, and Outlook
Excellent organisational/timeâmanagement skills and a customerâoriented approach.
Ability to work with a broad range of stakeholders in a professional and assured manner.
Comfortable with adapting to change, driving own professional development.
Previous experience of working in HE.
Ability to build positive working relationships with team members, collaborating effectively to get things done and a commitment to personal accountability and continuous improvement.
Methodical, detailâoriented and flexible in approach to work, maintaining a high level of accuracy
Desirable criteria
Experience supporting online/distance learning courses
Experience in the use of databases, student records systems (such as SITS) and website content management systems
Prior experience of working in a customerâfacing environment
Experience of using virtual learning environments
Further informationWe pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King\âs.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
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Contact Detail:
King's College London Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Programme Officer
â¨Tip Number 1
Familiarise yourself with the specific programmes and initiatives at IoPPN, especially the new BSc Psychology & Criminology programme. Understanding the nuances of these programmes will help you demonstrate your enthusiasm and knowledge during any discussions.
â¨Tip Number 2
Network with current or former employees in similar roles within the university. This can provide you with insider insights into the team dynamics and expectations, which can be invaluable when preparing for interviews.
â¨Tip Number 3
Brush up on your Microsoft Excel skills, particularly in data analysis and reporting. Being able to showcase your proficiency in handling complex numerical data will set you apart from other candidates.
â¨Tip Number 4
Prepare examples of how you've successfully managed competing priorities in previous roles. Highlighting your time management and organisational skills will demonstrate your ability to thrive in a high-paced environment.
We think you need these skills to ace Senior Programme Officer
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Programme Officer role. Emphasise your communication skills, IT proficiency, and any experience in stakeholder management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organisation. Mention specific examples of how your previous experience has prepared you for the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly demonstrate your strong numeracy skills and ability to analyse data. Provide examples of how you've used Microsoft Excel and student record systems in past roles.
Showcase Your Teamwork Abilities: Discuss your collaborative approach and how you've successfully worked with diverse teams in the past. Highlight any supervisory experience and your ability to support colleagues effectively.
How to prepare for a job interview at King's College London
â¨Showcase Your Communication Skills
As the role requires excellent written and oral communication skills, prepare to demonstrate your ability to draft documents and correspond with various stakeholders. Consider bringing examples of past communications or reports you've created.
â¨Highlight Your Analytical Abilities
Since strong numeracy skills are essential, be ready to discuss how you've analysed complex data in previous roles. You might want to prepare a specific example where your analysis influenced decision-making.
â¨Demonstrate Time Management Expertise
The position involves managing competing priorities under tight deadlines. Share specific strategies you use for effective time management and provide examples of how you've successfully handled multiple tasks in high-pressure situations.
â¨Emphasise Your Stakeholder Management Experience
Given the need for stakeholder management, prepare to discuss your experience working with diverse groups. Be ready to share how you've addressed complaints or service setbacks professionally and efficiently.
