At a Glance
- Tasks: Support student experience initiatives and organise memorable events.
- Company: Join King's Business School, shaping the future of education with sustainability at its core.
- Benefits: Full-time role with hybrid working, competitive salary, and a fixed-term contract until 2027.
- Other info: Opportunity for personal growth in a vibrant educational environment.
- Why this job: Make a real impact on student experiences and amplify their voices in a dynamic team.
- Qualifications: Strong communication skills, event support experience, and a passion for improving student life.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At King's Business School, our vision aligns with King's College London's ambitious goal of changing the world for the better. We offer a wide selection of undergraduate and postgraduate programmes, with sustainability at the heart of what we do. Join us in our mission to shape the future of education and empower students globally through innovative learning and community experiences.
The Student Experience Team is a small, dynamic, innovative team, focused on reflecting and amplifying the student voice, and running high-quality events.
About the role
The Student Experience Officer will provide administrative support for student experience and student voice initiatives. They will ensure our student voice mechanisms run effectively and reach their target audiences, and that our events are inclusive and memorable. For example, they will support with survey delivery and analysis, event planning and delivery and student voice activities.
Successful candidates will have excellent interpersonal skills, experience of supporting event delivery, and strong communication and digital skills. They will have knowledge of the issues affecting students in Higher Education and a desire to improve the student experience.
This is a full-time post (35 hours per week), and you will be offered a fixed term contract until 14/08/27. This is a hybrid role. The post-holder will need to work at our Strand campus a minimum of 2 days per week. This may vary and increase subject to event delivery requirements. Some event delivery will require in-person, evening work.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
- Essential criteria
- Excellent time management and organisational skills
- Able to manage own workload and prioritise tasks in a busy work environment, managing multiple work-streams independently
- Experience of supporting events on differing scale and prominence
- Educated to degree level or equivalent, or has relevant work experience within the Higher Education sector
- Strong verbal and written communication skills, and ability to adapt tone for a range of audiences (from students to academic colleagues)
- Good level of numeracy and digital skills (for example, Excel)
- Ability to work on own initiative and as part of a team, being self-motivated and approachable
- Desirable criteria
- Strong understanding of the student lifecycle and experience of supporting the student journey
Student Experience Officer in London employer: King’s College London
At King's Business School, we pride ourselves on being an exceptional employer dedicated to fostering a vibrant and inclusive work culture. Our commitment to sustainability and innovation not only shapes the educational experience for our students but also creates a dynamic environment for our staff, offering ample opportunities for professional growth and development. Located at the heart of London, our hybrid working model allows for flexibility while ensuring that our team can engage meaningfully with students and contribute to impactful events.
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Experience Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Show off your event planning skills! If you've organised any events, even on a small scale, make sure to highlight those experiences in conversations. We want to see how you can bring that creativity and organisation to our team.
✨Tip Number 3
Prepare for the interview by thinking about the student voice initiatives you’d like to implement. We love innovative ideas! Jot down a few thoughts on how you could enhance the student experience at King's Business School.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission to empower students globally.
We think you need these skills to ace Student Experience Officer in London
Some tips for your application 🫡
Show Your Passion for Student Experience:When writing your application, let your enthusiasm for enhancing the student experience shine through. Share any relevant experiences or ideas you have that align with our mission at King's Business School.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the specific requirements of the Student Experience Officer role. We want to see how you can contribute to our dynamic team!
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to communicate your experiences and skills, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us keep track of your application efficiently.
How to prepare for a job interview at King’s College London
✨Know Your Audience
Before the interview, take some time to research King's Business School and its mission. Understand their focus on sustainability and how they aim to empower students. This will help you tailor your responses and show that you're genuinely interested in contributing to their vision.
✨Showcase Your Event Experience
Since the role involves supporting event delivery, be ready to discuss specific events you've worked on. Highlight your organisational skills and any challenges you overcame. Use examples that demonstrate your ability to manage multiple tasks and ensure events are inclusive and memorable.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to adapt your tone based on who you're speaking to, whether it's students or academic colleagues. This will showcase your versatility and interpersonal skills.
✨Demonstrate Your Passion for Student Experience
Make sure to express your understanding of the student lifecycle and the issues affecting students in Higher Education. Share your ideas on how to improve the student experience and engage with the student voice. This will show that you're not just qualified, but also passionate about making a difference.
