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- Tasks: Deliver exceptional service to residents and guests while maintaining hospitality standards.
- Company: Join King's Residences, a vibrant community focused on student success and inclusivity.
- Benefits: Full-time role with an indefinite contract and opportunities for personal growth.
- Why this job: Make a real difference in students' lives by enhancing their living experience.
- Qualifications: A-Levels or equivalent, strong communication skills, and IT proficiency.
- Other info: Flexible shifts and a dynamic work environment await you!
The predicted salary is between 28800 - 43200 £ per year.
About us:
King's Residences is responsible for the management of over 5600 bedspaces with a strategy to increase the portfolio over the next few years whilst also looking to diversify our offering. We are being looked to support the colleges continuing efforts to recruit our students on different academic journeys and be able to provide models which is in alignment with their offering. King's Vision for 2029 is to make the world a better place. King's Residences will deliver that by providing a safe, professional, service-driven and inclusive residential community, where independent living stimulates non-academic learning for a better student experience and improved success at King's beyond.
About the role:
The Residence Services Coordinator will play a vital role in delivering a world class service to residents, short-term guests, summer business clients, and external partners. Your responsibilities include maintaining exceptional hospitality standards, upholding the pristine condition of the reception and communal areas, and collaborating seamlessly with other residential functions to ensure a seamless and continuous service delivery. We're seeking a candidate who can work independently, take initiative, and foster effective teamwork to enhance the overall resident experience. The Residence Services Coordinator must be dedicated to providing a professional and efficient service within King's College. This is a full-time position and you will be offered an indefinite contract.
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
- Essential criteria
- A- Levels or equivalent.
- Excellent command of the English language.
- Excellent written and oral communication skills.
- Basic, but accurate typing skills.
- Strong IT skills with working experience in Outlook, Word, and Excel.
- Ability to work early and late shifts, weekends and to work flexibly across sites as needed.
- Ability to manage own time and work independently.
- Desirable criteria
- Knowledge of foreign languages.
- Property/building management administration.
- Management of 3rd party staff.
- Educational/hospitality experience.
At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
Residences Services Coordinator Stamford Street Apartments in London employer: KINGS COLLEGE LONDON
Contact Detail:
KINGS COLLEGE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residences Services Coordinator Stamford Street Apartments in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King's Residences on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to hospitality and teamwork. Think about examples from your past experiences that showcase your skills in these areas. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a great conversation about how you can contribute to the King's community.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Residences Services Coordinator Stamford Street Apartments in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. It’s packed with clues about what they’re looking for, so make sure you tailor your CV and supporting statement to highlight how you meet those essential criteria.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t forget to showcase your personality – we want to see the real you!
Highlight Relevant Experience: When detailing your experience, focus on roles or tasks that relate directly to the responsibilities of the Residence Services Coordinator. If you’ve worked in hospitality or property management, shout about it!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll find all the necessary documents there, including the job description and criteria to help you along the way.
How to prepare for a job interview at KINGS COLLEGE LONDON
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Residences Services Coordinator. Familiarise yourself with the key aspects of hospitality standards and how they relate to enhancing the resident experience. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples that highlight your written and oral skills. Think of situations where you effectively communicated with residents or colleagues, and be ready to discuss how you handled any challenges. This will show that you can maintain a professional and efficient service.
✨Demonstrate Flexibility and Initiative
The job requires working flexible hours and managing your own time. Be prepared to discuss how you've successfully adapted to changing circumstances in previous roles. Share specific examples of when you took the initiative to improve a process or resolve an issue, as this aligns perfectly with what they're looking for.
✨Prepare Questions About Diversity and Inclusion
King's Residences values diversity and inclusion, so come prepared with thoughtful questions about their initiatives in this area. This not only shows your interest in their culture but also demonstrates that you align with their vision for creating a welcoming community. It’s a great way to engage with the interviewers and leave a positive impression.
