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For Companies At a Glance
- Tasks: Lead operations and manage professional services teams at King's College London.
- Company: Join a prestigious institution known for its commitment to diversity and excellence.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact in higher education while leading innovative projects.
- Qualifications: Senior experience in professional services, leadership skills, and a relevant postgraduate qualification.
- Other info: Opportunity for career growth in a supportive and diverse setting.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Head of Operations role at King's College London. This is a full-time, fixed-term role until May 2026, offering a competitive pay range based on skills and experience. The department, King's Foundations, is a leading provider of English for Academic Purposes (EAP) and pathway education, supporting a diverse student body and a growing team.
Role Overview
The Head of Operations manages the professional services team within the department, working across the Centre for International Education and Languages (CIEL). Responsibilities include overseeing daily operations, strategic planning, project management, and resource allocation to support various academic programmes and initiatives.
Key Responsibilities
- Leading and managing the department's professional services teams, ensuring high-quality service delivery.
- Providing operational leadership for business and educational activities, collaborating with CIEL colleagues and university services.
- Developing and implementing departmental and CIEL strategies.
- Managing projects to improve departmental effectiveness.
- Planning staffing and resources in response to student numbers and programme needs.
- Aligning approaches across CIEL to maximize benefits.
Candidate Profile
Successful candidates will have significant senior professional services experience, preferably within higher education, including budget management, HR, space planning, and KPI monitoring. Proven leadership, project management, strategic change management, excellent communication, and a commitment to diversity, equity, and inclusion are essential.
Minimum Requirements
- Postgraduate or professional qualification relevant to the role.
- Experience leading large programmes and managing teams.
- Strong analytical, organizational, and interpersonal skills.
Additional Information
Applicants should submit a CV and a supporting statement addressing the essential criteria. The role is subject to Disclosure and Barring Service checks. King's College London values diversity and is committed to equal opportunities.
Head of Operations in London employer: King's College London
Contact Detail:
King's College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King's College London on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the department's recent projects and initiatives. We want to show that we’re not just interested in the role, but also in how we can contribute to their goals.
✨Tip Number 3
Practice common interview questions related to leadership and project management. We should be ready to share specific examples from our past experiences that highlight our skills and achievements.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Head of Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your relevant experience in managing teams and projects, and don’t forget to showcase your skills in budget management and strategic planning.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Address the essential criteria directly and provide examples of how you've demonstrated leadership and operational excellence in previous roles.
Showcase Your Commitment to Diversity: King's College London values diversity, so make sure to mention any initiatives or experiences that demonstrate your commitment to equity and inclusion. This will show that you align with their values!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at King's College London
✨Know Your Stuff
Make sure you thoroughly understand the role of Head of Operations and the specific responsibilities outlined in the job description. Familiarise yourself with King's College London, especially their approach to English for Academic Purposes and how they support diverse student bodies.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing professional services teams. Be ready to discuss how you've successfully led projects, improved departmental effectiveness, and aligned strategies across teams.
✨Demonstrate Strategic Thinking
Think about how you would approach strategic planning and resource allocation in this role. Have a few ideas ready on how to enhance operational efficiency and support academic programmes, as this will show your proactive mindset.
✨Emphasise Diversity and Inclusion
Since the role values diversity, equity, and inclusion, be prepared to discuss how you've promoted these principles in your previous roles. Share specific initiatives or strategies you've implemented to create an inclusive environment.
