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- Tasks: Lead operations and manage a professional services team at King's College London.
- Company: Join a prestigious institution known for its diverse student body and academic excellence.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact in education while fostering diversity and inclusion in a dynamic setting.
- Qualifications: Must have senior experience in professional services, preferably in higher education.
- Other info: Submit your CV and supporting statement; role subject to background checks.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Head of Operations role at King\’s College London
This is a full-time, fixed-term role until May 2026, offering a competitive pay range based on skills and experience. The department, King\’s Foundations, is a leading provider of English for Academic Purposes (EAP) and pathway education, supporting a diverse student body and a growing team.
Role Overview
The Head of Operations manages the professional services team within the department, working across the Centre for International Education and Languages (CIEL). Responsibilities include overseeing daily operations, strategic planning, project management, and resource allocation to support various academic programmes and initiatives.
Key Responsibilities
- Leading and managing the department’s professional services teams, ensuring high-quality service delivery.
- Providing operational leadership for business and educational activities, collaborating with CIEL colleagues and university services.
- Developing and implementing departmental and CIEL strategies.
- Managing projects to improve departmental effectiveness.
- Planning staffing and resources in response to student numbers and programme needs.
- Aligning approaches across CIEL to maximize benefits.
Candidate Profile
Successful candidates will have significant senior professional services experience, preferably within higher education, including budget management, HR, space planning, and KPI monitoring. Proven leadership, project management, strategic change management, excellent communication, and a commitment to diversity, equity, and inclusion are essential.
Minimum Requirements
- Postgraduate or professional qualification relevant to the role.
- Experience leading large programmes and managing teams.
- Strong analytical, organizational, and interpersonal skills.
Additional Information
Applicants should submit a CV and a supporting statement addressing the essential criteria. The role is subject to Disclosure and Barring Service checks. King\’s College London values diversity and is committed to equal opportunities.
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Head of Operations employer: Kings College London
Contact Detail:
Kings College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Familiarise yourself with King's College London's mission and values, especially their commitment to diversity, equity, and inclusion. This will help you align your discussions during interviews with their core principles.
✨Tip Number 2
Network with current or former employees in similar roles at King's College London. They can provide valuable insights into the organisational culture and expectations for the Head of Operations position.
✨Tip Number 3
Prepare specific examples of your leadership and project management experience that demonstrate your ability to improve departmental effectiveness. Tailor these examples to reflect the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on trends in higher education, particularly in operational management and international education. Being knowledgeable about current challenges and innovations can set you apart during interviews.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Operations role at King's College London. Make sure you understand the key responsibilities and candidate profile to tailor your application accordingly.
Craft a Tailored CV: Highlight your relevant experience in senior professional services, particularly within higher education. Emphasise your skills in budget management, project management, and leadership to align with the requirements outlined in the job description.
Write a Compelling Supporting Statement: Address the essential criteria mentioned in the job description directly in your supporting statement. Use specific examples from your past experiences to demonstrate how you meet these criteria, focusing on your commitment to diversity, equity, and inclusion.
Proofread and Submit: Before submitting your application, carefully proofread your CV and supporting statement for any errors or inconsistencies. Ensure that all required documents are included and submit your application through our website for consideration.
How to prepare for a job interview at Kings College London
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Head of Operations role. Familiarise yourself with the responsibilities outlined in the job description, such as managing professional services teams and overseeing daily operations. This will help you tailor your responses to demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Experience
Given the emphasis on leadership in this role, prepare specific examples from your past where you've successfully led teams or projects. Highlight your ability to manage large programmes and how you’ve driven strategic change, as these are key aspects they are looking for.
✨Emphasise Your Commitment to Diversity and Inclusion
King's College London values diversity and inclusion, so be ready to discuss how you've promoted these principles in your previous roles. Share any initiatives you've led or participated in that fostered an inclusive environment, as this will resonate well with their organisational values.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the department and its future direction. Ask about their current challenges or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
