At a Glance
- Tasks: Support library services and assist users in accessing resources and facilities.
- Company: Join a civic university dedicated to inspiring and transforming society.
- Benefits: Competitive salary, professional development, and an indefinite contract.
- Other info: Full-time roles with opportunities for personal growth and development.
- Why this job: Be a welcoming presence in a dynamic library environment and make a difference.
- Qualifications: Experience in customer service or libraries, strong communication, and teamwork skills.
The predicted salary is between 30929 - 33903 £ per year.
About us
The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Within Libraries & Collections, we aspire to be leaders in enabling access to knowledge and information fundamental to this vision. Developments in digital education, e-research and AI are transforming our services. Our Open Library strategy outlines our ambitious plans and how they contribute to student success and research excellence. We are part of the Students & Education Directorate, which manages the student lifecycle from application to graduation and beyond.
About the role
Library Assistants contribute to the work of the Frontline Services team by supporting the delivery and operation of our first-line enquiry service across Libraries & Collections; enabling users to access our resources, services and facilities and maintaining library spaces. Library Assistants act as an identifiable and welcoming presence for our users and have an understanding of the breadth of the library’s work in order to respond, signpost or refer enquiries effectively and promote our services. All grade 3 staff are assigned a placement brief within a particular team but may be moved across to a different placement brief elsewhere within Libraries & Collections in order to support service needs or your development. All Libraries & Collections staff are encouraged to take responsibility for their own performance and development, through agreeing clear objectives, maintaining professional awareness and reflecting on own performance. We expect all colleagues to role‑model a positive, proactive, flexible and committed approach that encourages others. You will be required to participate in frontline services as required, including contributing towards a rota for evening and weekend working. These are full‑time posts and you will be offered an indefinite contract. 1 post will be based in the Franklin‑Wilkins Library (Waterloo Campus) and the other post will be based in New Hunt's House Library (Guy's Campus).
About you
Essential criteria- Relevant work experience and/or education: Relevant work experience might include work in a Library or customer-facing service. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
- Excellent organisation and time management skills.
- Ability to work to a high level of accuracy and attention to detail.
- Ability to work as part of a team in a fast-changing environment.
- Commitment to personal accountability and continuous improvement, driving own professional development.
- Excellent oral and written communication skills.
- Experience in positively and proactively dealing with routine problems.
- Strong interpersonal skills, with the ability to effectively question and understand user needs and enquiries.
- Ability to work effectively and proactively with other teams and stakeholders.
- Experience of working in a customer-oriented environment.
- Ability to work under pressure and meet deadlines.
- Experience of using library catalogues and resource discovery tools.
- Experience of or proven interest in working within higher education environment.
- Working knowledge of IT within an office environment and the ability to learn new systems.
£30,929 to £33,903 per annum, including London Weighting Allowance.
Frontline Library Assistant employer: King’s College London
At King’s, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that prioritises personal and professional growth. Our commitment to continuous improvement and innovation in the Libraries & Collections sector ensures that our Frontline Library Assistants are not only integral to our mission but also have access to diverse development opportunities within a supportive and dynamic environment. Located in the heart of London, we offer a unique chance to contribute to a civic university dedicated to serving society while enjoying the benefits of working in a culturally rich and inspiring city.
StudySmarter Expert Advice🤫
We think this is how you could land Frontline Library Assistant
✨Dive into Digital Learning Communities
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We think you need these skills to ace Frontline Library Assistant
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at King’s College London, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of King’s College London and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at King’s College London
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that King’s College London might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at King’s College London.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
