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- Tasks: Manage operations and deliver high-quality services in finance, HR, and more.
- Company: Join a leading university with a commitment to diversity and collaboration.
- Benefits: Enjoy a competitive salary, hybrid working, and an indefinite contract.
- Why this job: Make a real impact by improving operational efficiency and supporting your team.
- Qualifications: Experience in office administration and strong organisational skills are essential.
- Other info: Great career growth opportunities in a dynamic and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
The Department of Physics and NMES Faculty Office are looking to recruit 2 full-time Business Operations Managers who will be responsible for the operational management and successful delivery of services underpinning the business functions of the organisation, which includes finance, procurement, auditing, HR, space, health and safety and other general projects.
The Business Operations Manager works as part of a team to ensure consistent management and delivery of departmental operations by providing high quality and effective administrative support, in accordance with university and Faculty priorities, timelines and policies. Providing leadership and line management to the Operations Team, you will be responsible for allocating staff resource to ensure consistent and effective service delivery. You will lead and enable the team to provide a high level of customer support to relevant stakeholders. The role holder will actively contribute to and help the delivery of the faculty's business function. They will role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share and develop best practice solutions with colleagues and coordinate the promotion of new ideas for better and more effective and efficient delivery of services. These are currently hybrid roles and role holders will spend part of their working week on campus and part of the week working remotely. This is a full-time post (35 hours per week), and you will be offered an indefinite contract.
To be successful in this role, we are looking for candidates to have the following skills and experience:
- Essential criteria
- Substantial experience of office administration, operational delivery, and managing operational teams to provide an efficient and effective service.
- Experience of coordinating budgetary and financial processes with strong numeracy and data analysis skills.
- Experience of supporting HR operations, including coordinating recruitment activity.
- Ability to work both independently and as part of multiple teams.
- Excellent organisational and time management skills with the ability to multi-task and balance competing priorities in a busy, pressured work environment.
- Experience of service improvement with a proactive, methodical, flexible approach to work and strong attention to detail.
- Excellent written and spoken communication skills, with a high standard of English, with the ability to learn quickly, and comprehend and disseminate complex information.
- Experience of utilising the use of tools such as the Microsoft Power Platform to improve processes, workflows, data storage, and retrieval to improve operational efficiency.
- Educated to degree level or equivalent professional experience.
- Experience of committee administration and management.
- Experience of working in a higher education or similar environment.
- Experience of current health and safety legislation for an office environment.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Business Operations Manager employer: Kings College London
Contact Detail:
Kings College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by researching the department's recent projects and challenges. This shows you're genuinely interested and ready to contribute right from the get-go.
✨Tip Number 3
Practice your responses to common interview questions, especially around operational management and team leadership. We want you to feel confident and articulate your experience clearly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight your relevant experience in office administration and operational delivery, as well as any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to detail how you meet the essential criteria from the job description. Be specific about your achievements and how they relate to the role. Remember, we love a good story that showcases your skills!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet approachable. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our recruitment process there. We can’t wait to hear from you!
How to prepare for a job interview at Kings College London
✨Know Your Stuff
Make sure you thoroughly understand the role of a Business Operations Manager. Familiarise yourself with the key responsibilities mentioned in the job description, such as operational management, finance, and HR support. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in office administration and managing operational teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see how your skills align with their needs.
✨Demonstrate Leadership Skills
Since the role involves leading a team, be ready to discuss your leadership style and how you've successfully managed teams in the past. Share instances where you’ve allocated resources effectively or improved service delivery, showcasing your ability to inspire and guide others.
✨Ask Insightful Questions
Prepare thoughtful questions about the department's operations and future projects. This shows your genuine interest in the role and helps you assess if the organisation aligns with your career goals. Consider asking about their approach to service improvement or how they handle challenges in operational delivery.
