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For Companies At a Glance
- Tasks: Support online post-graduate programmes and enhance student experiences.
- Company: Join King’s, a world-class educational institution committed to inclusivity.
- Benefits: Part-time role with flexible hours and potential for sponsorship.
- Why this job: Make a difference in education while developing your skills in a dynamic environment.
- Qualifications: Experience in higher education administration and excellent communication skills.
- Other info: Opportunity for professional growth and to contribute to a diverse community.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are seeking a motivated operations officer to support the delivery of online post-graduate taught programmes. They must have experience of supporting education in a University setting. We require a skilled administrator who will positively contribute to our world-class education environment at King’s. The applicant must have experience of student tracking tools and online education interfaces. They need to have excellent interpersonal skills, cultural sensitivity and attention to detail.
About The Role
This is a part time post (50% FTE), and you will be offered a contract until September 2027.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
- Excellent written and oral communication skills including the ability to draft documents and correspondence autonomously to a broad range of audiences.
- Excellent time management and organisational skills with the ability to plan effectively across competing priorities and work to tight deadlines.
- Excellent attention to detail with methodical, exacting standards of written and numerical accuracy.
- Excellent IT experience across all Microsoft packages; advanced Excel user.
- Experience of working in a customer facing environment with a knowledge of how to address complaints and service setbacks in a professional and efficient manner.
- Ability to make timely informed decisions, independently resolve problems and identify when to escalate risk.
- Ability to form professional networks and contribute positively to supporting change.
- Degree or equivalent.
- Previous HE or administrative experience.
- Experience of using student records systems (SITS) and of production of analytical reporting.
- Experience of programme governance and delivering professional committee servicing.
Sponsorship We are able to offer sponsorship for candidates who do not currently possess the right to work in the UK.
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King’s. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
We’re not able to provide accommodation or relocation assistance as part of this role.
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Senior Programme Officer employer: King's College London
Contact Detail:
King's College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King’s through LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by researching common questions for operations roles. We should practice our responses, focusing on our experience with student tracking tools and online education interfaces to show we’re the perfect fit.
✨Tip Number 3
Show off our organisational skills! During the interview, we can share specific examples of how we’ve managed competing priorities and tight deadlines in previous roles. This will highlight our ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Plus, it shows we’re proactive and genuinely interested in joining their team.
We think you need these skills to ace Senior Programme Officer
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in education and administration, especially any roles that involved student tracking tools or online education interfaces. Tailor it to reflect the skills mentioned in the job description.
Write a Strong Supporting Statement: This is your chance to shine! Use your supporting statement to detail how you meet the essential criteria. Be specific and provide examples from your past experiences that demonstrate your skills in communication, organisation, and attention to detail.
Showcase Your Interpersonal Skills: Since this role requires excellent interpersonal skills, don’t forget to mention any experiences where you've successfully navigated customer-facing situations. Share how you handled complaints or service setbacks professionally, as this will show us you can thrive in our diverse environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at King's College London
✨Know Your Stuff
Make sure you’re familiar with the specifics of the role, especially around online education and student tracking tools. Brush up on your knowledge of SITS and any analytical reporting you've done in the past. This will show that you’re not just interested but also well-prepared.
✨Showcase Your Communication Skills
Since excellent written and oral communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've drafted documents or handled correspondence in previous roles. This will help demonstrate your ability to communicate effectively with diverse audiences.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage competing priorities and tight deadlines. Share specific examples from your past experiences where your time management made a difference. This will highlight your ability to stay organised and efficient in a busy environment.
✨Emphasise Cultural Sensitivity
Given the importance of cultural sensitivity in this role, think about times when you’ve worked with diverse groups. Be prepared to share how you’ve navigated challenges and contributed positively to an inclusive environment. This will show that you align with the values of the organisation.
