At a Glance
- Tasks: Support departmental operations with admin tasks in finance, HR, events, and more.
- Company: Join a rapidly expanding Engineering department at a prestigious university in Central London.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive, inclusive environment.
- Why this job: Be part of a dynamic team shaping the future of engineering research and education.
- Qualifications: A-level education, strong IT skills, and excellent communication abilities required.
- Other info: Indefinite contract with opportunities for professional growth and development.
The predicted salary is between 29149 - 31621 £ per year.
About us
The Faculty of Natural, Mathematical & Engineering Sciences (NMES) comprises the Departments of Chemistry, Informatics, Mathematics, Physics and Engineering and is looking to recruit a full time Business Operations Officer in our Engineering department.
Recently re-founded, the Department of Engineering is rapidly expanding into a world-class research and teaching department. Research currently focuses on robotics, telecommunications and biomedical engineering, but we are looking to establish new research themes.
The Department is supported by an experienced and passionate professional services team, working in partnership with academic colleagues, as well as faculty and central directorates (e.g. admissions, students and education, human resources, research, management accounting services, estates and facilities), to provide a high-quality administrative support service and student and staff experience.
About the role
The Business Operations Officer is a key point of contact for enquiries to the Business Operations Team and works as part of a team to ensure consistent management and delivery of departmental operations by providing high quality and effective administrative support, in accordance with university and Faculty priorities, timelines and policies.
The role holder will provide administrative support in selected sub-areas of the business function, which includes finance, expenses, procurement, auditing, HR, events management, web editing, space management, health and safety, business continuity, information and data management and general projects.
You will actively contribute to the delivery of the faculty’s business function and role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share best practice with colleagues and help promote new ideas for better and more effective and efficient delivery of services.
The role will be based at the Strand campus, in the heart of Central London. Professional services staff are currently working on a hybrid basis, meaning the role holder will spend part of their working week on campus and the remainder working remotely.
Information on the Department of Engineering and the Faculty of Natural, Mathematical and Engineering Sciences can be found at the following links:
This is a full-time post (35 Hours per week), and you will be offered an indefinite contract.
About you
To be successful in this role, we are looking for candidates to have the following skills&experience:
Essential criteria
- Educated to A-level or equivalent
- Excellent IT skills, including MS Office, SharePoint, databases
- Excellent written communications skills, with a high standard of English
- Excellent customer services skills
- Excellent organisational and time management skills
- Excellent attention to detail and high degree of accuracy
- Experience of office administration
- Experience of dealing with budgetary and financial processes
Desirable criteria
- Experience of working in a Higher Education Institution
- Experience of committee administration
- Experience of current Health & Safety legislation for an office environment
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff&unions on these and other issues, to continue to support our people.
£34,179 to £37,546 per annum, including London Weighting Allowance
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Business Operations Officer employer: King's College London
Contact Detail:
King's College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Officer
✨Tip Number 1
Familiarise yourself with the specific operations and administrative processes within a higher education institution. Understanding how departments like Engineering function can give you an edge in interviews.
✨Tip Number 2
Network with current or former employees of the Faculty of Natural, Mathematical & Engineering Sciences. They can provide insights into the culture and expectations of the Business Operations Officer role.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've effectively handled inquiries or resolved issues in previous roles. This will show your ability to contribute positively to the team.
✨Tip Number 4
Stay updated on current trends in business operations and administrative support within educational settings. Being knowledgeable about best practices can help you stand out during discussions with the hiring team.
We think you need these skills to ace Business Operations Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Operations Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in office administration, budgetary processes, and customer service. Use specific examples to demonstrate your organisational skills and attention to detail.
Showcase IT Proficiency: Make sure to mention your proficiency in MS Office, SharePoint, and any relevant databases. Provide examples of how you have used these tools effectively in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the department. Mention your understanding of the faculty's mission and how you can contribute to its goals.
How to prepare for a job interview at King's College London
✨Know the Department's Focus Areas
Familiarise yourself with the current research themes in the Engineering department, such as robotics and biomedical engineering. This will show your genuine interest in the role and help you align your skills with their objectives.
✨Highlight Your Administrative Skills
Prepare to discuss your experience in office administration and how it relates to the responsibilities of the Business Operations Officer. Be ready to provide examples of how you've effectively managed budgets, finances, or events in previous roles.
✨Demonstrate Customer Service Excellence
Since the role requires a focus on providing responsive customer service, think of specific instances where you've gone above and beyond for customers or colleagues. This will illustrate your commitment to high-quality service.
✨Showcase Your IT Proficiency
Be prepared to discuss your proficiency with MS Office, SharePoint, and any databases you've used. You might even want to mention how you've leveraged technology to improve processes or enhance communication in past positions.