Communications and Content Assistant

Job id: 145805

Salary: £34,713 - £38,127 per annum inclusive of London Weighting Allowance

Business unit: Strategic Comms & External Relations

Department: News & Brand PR

Location: Guy's Campus

Category: Professional & Support Services

About Us

King’s College London’s mission is to achieve excellence in education and research, using our knowledge with purpose since 1829 for the benefit of society. Our thriving and award-winning External Communications team plays a key role in helping the University achieve its mission.

About The Role

The Communications and Content Assistant is a key team member in the External Communications team, supporting the successful delivery of integrated communications activities and acting as the first point-of-contact for inbound media requests and activity via the Press Office inbox and phone line. The post holder will work on a wide range of projects, focused on inspiring and engaging the institution’s stakeholders, building King’s reputation for academic excellence, showcasing key research and educational breakthroughs, and highlighting King’s philanthropic endeavours and achievements. The post-holder will also take an active role in content creation for King’s external channels including the website and social media accounts – from concept to delivery.

What you’ll need to succeed

• You’ll be a dynamic, driven person with a keen news sense and an ability to engage with a range of colleagues, including journalists.
• You’ll be able to combine your strong administrative skills with creativity, and a sense of initiative to spot opportunities for engaging content ideas that advance our strategic goals.
• We need a confident self-starter, who is highly organised and can work well under pressure.
• The ability to build effective relationships, and work with a wide range of people and teams across a varied portfolio of projects, is essential.

Responsibilities

• Act as the first point of contact for the Press Office, overseeing the inbox and phone line during working hours, triaging requests from journalists, experts, and the public appropriately and swiftly.
• Support the Senior PR and Communications Manager to respond swiftly to reputational issues, ensuring timely responses and escalating urgent issues.
• Assist with media campaigns by drafting news stories, coordinating distribution of media releases, and creating social media posts and related content.
• Liaise confidently with journalists and academics, including supporting with interview logistics and briefings.
• Build positive relationships with colleagues across King’s, including academics and Faculty Communications, and assist Senior Communications Managers to identify potential stories, experts and content opportunities.
• Monitor and track coverage across online, print and broadcast media.
• Assist the social media team in creating social media content from concept to delivery, using tools such as Canva and CapCut and support external engagement activities.
• Collaborate with other Corporate Communication colleagues on activities, using a range of internal and external communications channels.

This is a full-time post (35 hours per week), and you will be offered an indefinite contract. This is a hybrid role, where you will be required to work two days in the office.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

• Excellent organisational, administrative, and time management skills with the ability to manage conflicting priorities.
• Excellent oral and written communication skills with the ability to draft clear and engaging content such as news stories, media releases and social media posts.
• Proven ability to work under pressure and to tight deadlines, using sound judgment to escalate issues appropriately.
• Strong interpersonal skills to build effective working relationships across an organisation.
• A keen news sense and awareness of the media landscape, including how to identify opportunities for media engagement.
• Experience creating social media content using tools such as Canva or Capcut to produce high-quality assets.
• Ability to track and monitor media coverage.

Desirable criteria

• Ability to understand and translate complex information quickly.
• Attention to detail and proof-reading skills.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

Closing date: 20 May 2026