At a Glance
- Tasks: Provide top-notch admin support to nursing and medical staff in a busy ward.
- Company: Join the NHS at King's College Hospital, a leader in healthcare.
- Benefits: Competitive salary, full-time or part-time options, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for helping others.
The predicted salary is between 31554 - 33270 £ per year.
To provide high-quality administrative and clerical support to the nursing and medical staff in the ward. To be responsible for the management of patient information and patient movement and to ensure accurate data quality. To provide a full and professional front of house service for patients, relatives and staff, ensuring they are informed appropriately. To act as a member of the team and attend meetings, handovers and huddles.
Main duties of the job:
- Managing patient admissions, discharges, and transfers on that ward
- Updating patient records and tracking bed availability
- Acting as a point of contact for families and visitors
- Supporting nurses and doctors with paperwork and coordination
- Handling ward-level communication (phones, emails, internal systems)
- Covering the ward reception
Detailed job description and main responsibilities:
- To welcome and provide a full front of house service to patients and their relatives onto the ward, ensuring that security and infection control measures that are in place are adhered to.
- To ensure that all clinical referrals are forwarded to the relevant internal department and/or external agencies.
- To ensure that you are well presented and in uniform at all times and the reception desk and waiting areas are maintained in a presentable manner.
- To observe and maintain the confidentiality of patient records and staff information at all times.
- To ensure that the How Are We Doing (HRWD) patient survey forms are distributed and completed returns collected and made available to the Patient and Public Involvement Department to ensure that the monthly return rate of 50% is achieved.
- To request Hospital Transport as directed, ensuring all relevant information is added to the system. To maintain a crosscheck record of transport requests.
Ward Administrator employer: Kings College Hospital
Contact Detail:
Kings College Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King's College Hospital. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to ward administration. Think about how you’d handle patient information management and communication with families. We want you to shine!
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for any interviews or meetings. First impressions matter, especially in a healthcare setting where you’ll be the face of the ward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ward Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ward Administrator role. Highlight relevant experience in administrative support, patient management, and any previous roles in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at King's College Hospital. Keep it professional but let your personality show through.
Showcase Your Communication Skills: As a Ward Administrator, communication is key. In your application, give examples of how you've effectively communicated with patients, families, and colleagues. We love seeing candidates who can connect with others!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our team there.
How to prepare for a job interview at Kings College Hospital
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with patient admissions, discharges, and the importance of accurate data management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress to Impress
First impressions matter! Ensure you’re well presented and dressed appropriately for the interview. Since this role involves front-of-house service, looking professional will demonstrate your understanding of the importance of presentation in a healthcare setting.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing patient information or dealing with families. Think of examples from your past experiences where you’ve successfully navigated similar challenges, as this will showcase your problem-solving skills.
✨Show Your Team Spirit
Being a Ward Administrator means working closely with nursing and medical staff. Be ready to discuss how you collaborate with others and contribute to a team environment. Highlight any previous teamwork experiences to illustrate your ability to work well with diverse groups.