Operational Planning Analyst

This post is only open to internal applicants.

Main area: Analytics

Grade: NHS AfC: Band 7

Contract: Permanent

Hours: Full time - 37.5 hours per week

Salary: £54,320 - £60,981 per annum, including Inner London HCAS rate

Closing: 08/07/2025 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

The King’s Operational Planning Team sits within the Trust’s Business Intelligence Unit (BIU) and has responsibility for activity planning, performance forecasting and demand and capacity modelling. The team provides the forward-looking part of the Trust’s data function and works closely with clinical teams and other corporate functions within King’s, as well as local and national commissioners to deliver this.

We are currently looking for a talented analyst to join the team to support the ongoing delivery of our existing portfolio and develop new modelling and analytical tools to help King’s respond effectively to emerging challenges and the evolving NHS operational landscape.

Main duties of the job:

• Developing the Trust’s annual activity plan
• Leading on demand vs capacity modelling across the Trust
• Leading on all forms of performance forecasting across the Trust

The post holder will be expected to contribute to all three of the above departmental responsibilities. The post-holder’s primary role will be to use their analytical and SQL skills to provide detailed analytical support to the Operational Planning Managers in the development and maintenance of:

• The Trust’s annual activity planning model and the associated outputs.
• The Trust’s demand vs capacity models.
• The Trust's performance forecasting and benchmarking tools.

The ideal post-holder would have detailed knowledge of demand, capacity and performance modelling in the NHS. They will use this knowledge to support the development of sophisticated data models that demonstrate the short- and long-term Trust capacity and performance requirements.

Analytical & Judgemental Skills:

• Expert analytical and SQL skills
• Analyse, investigate and resolve complex issues and problems which arise during the development of the Trust’s annual activity plan.
• Identify any unusual data trends in the model which may be used to highlight errors in analysis / reporting.
• Ensure that there are insightful outputs from the analysis which can be presented to operational leads in a structured and meaningful way.

Planning & Organisational Skills:

• Required to work on a range of different analytical / modelling areas, including: activity planning, performance forecasting and demand vs capacity modelling.
• The post-holder will be adept at planning their time and resources and will need to formulate and adjust their plans to meet business need.

Mental Effort:

• The role is very mentally challenging. The post-holder will be expected to concentrate for long periods when analysing data and developing models.
• Developing accurate outputs is critical to this role and the post-holder will need to check and verify their analysis thoroughly.

Communication & Relationship Skills:

• Work closely with operational colleagues to develop a detailed understanding of the expected activity impact of upcoming service changes.
• Provide and receive highly complex information.
• Present complex analytical outputs to colleagues within and beyond the operational planning team / business intelligence unit.

Person specification:

• Masters/MBA or equivalent experience
• Exceptionally high level of numeracy and numerical reasoning
• A strategic thinker with highly developed communication skills
• In depth specialist knowledge of data and using data to develop analysis used to support critical decisions in healthcare or another sector
• Significant relevant experience within an informatics or performance / planning setting

IMPORTANT: Check your email account regularly as this is how we will communicate with you. If you delete the job from any of your accounts, you may be prevented from accessing further communications.