Senior Pharmacy Technician - Clinical Services in London

Are you a motivated and compassionate Pharmacy Technician who is passionate about delivering exceptional patient care? Do you want to work in a supportive, collaborative environment where your skills and expertise make a real difference to patients' lives? If so, we would love to hear from you.

At the Princess Royal University Hospital (PRUH), we are transforming the way we deliver care and are seeking a proactive, flexible, and forward-thinking individual to join our Medicines Management team. This is an exciting opportunity to become part of an innovative service that values teamwork, professional development, and patient-centred care.

You will be part of a supportive and experienced team of Medicines Management Pharmacy Technicians, rotating across a range of clinical specialties. This varied role offers excellent opportunities to broaden your clinical knowledge, develop new skills, and gain valuable experience in different specialist areas. Acting as a vital link between ward teams and pharmacy services, you will help optimise medicines use and enhance the patient experience.

Main duties of the job:

• As a Medicines Management Pharmacy Technician, you will play a key role in delivering a safe, high-quality, and patient-focused ward-based pharmaceutical service at the Princess Royal University Hospital (PRUH).
• Working closely with multidisciplinary teams, you will help ensure patients receive safe, effective, and timely medicines support throughout their care journey, contributing directly to improved patient outcomes and patient safety.
• You will support the delivery and development of ward-based medicines management services across a range of clinical specialties on a rotational basis.
• Responsibilities include medicines reconciliation, assessing patients' own medicines, transcribing medicines, counselling patients, supporting medicine returns, and coordinating discharge medicines, including dispensing TTAs on wards and in dispensary.
• You will also support the induction and training of pharmacy staff, while gaining valuable leadership experience through line management of a Pharmacy Support Worker.
• The role includes supporting dispensary services, including dispensing activities and accuracy checking.

We are looking for a registered Pharmacy Technician who has achieved, or is working towards, the Accredited Checking Pharmacy Technician (ACPT) qualification and is passionate about delivering excellent patient care in a dynamic team environment.

To undertake medicines management accreditations for Medicines Reconciliation, transcribing and patient's own drug (POD) checks, carrying out appropriate duties with the guidance of a qualified lead pharmacy technician or pharmacist once accredited.

To maintain compliance with King's policies and procedures for Medicines Management Pharmacy Technicians. Compliance will be monitored and assessed by the line manager.

To be the technical link person between wards and pharmacy, and to manage calls and requests as appropriate for the pharmacy team, via the Wifi phones.

To propose and implement policies and new working practices for ward based pharmacy services that will have an impact in the care group or Division.

To adhere to and maintain quality standards and performance indicators for service developments implemented.

To support the Pharmacy Clinical Services team in the development of the medicines management pharmacy technician service.

Be able to accuracy check clinically screened dispensed prescriptions, according to policy.

To be able to use Trust EPIC computer systems to record medication histories, order nonstock medication, endorse PODs and Patient Own Drugs at Home assessments.

To highlight medicine management incidents using the InPhase system and develop corrective/ preventative action plans with management e.g. fridge incidents, missing orders and dispensing/ administration errors.

To cover or to participate in dispensary services as necessary including leading the day to day running of the ward based satellite pharmacy if relevant to the speciality. These includes dispensing inpatient, outpatient and discharge medication.

To participate in the induction of new pharmacy and ward staff as required.

To participate in the training and supervision of pharmacy technicians to support the implementation of patient-focused service developments as appropriate.

To be a line manager for a band 3 medicines management pharmacy assistant.

To participate in research and audits undertaken in Pharmacy with regard to pharmacy Clinical Services.

Education & Qualifications:

• NVQ Level 3 plus accredited underpinning knowledge [BTEC in Pharmaceutical Science or equivalent] or equivalent.
• Registered as a pharmacy technician with the General Pharmaceutical Council (GPhC).
• Accredited Checking Pharmacy Technician (ACPT) qualification or working towards.
• Mandatory CPD to maintain fitness to practice.
• HEE Medicines Optimisation course or equivalent.
• Successfully completion of development courses relevant to practice.

Knowledge & Experience:

• Knowledge of all regulations and legislation relevant to pharmacy, dispensary and clinical services.
• Knowledge of pharmacy computer systems.
• Substantial post registration experience in hospital setting.
• Experience of training and supervision of pharmacy staff.
• Experience of delivery service to patients or the public.
• Significant experience post registration relevant to hospital pharmacy practice with assessed competencies.
• Experience of research and audit work.

Skills and Competencies:

• Be able to provide and receive complex information on medicines use, ward and dispensary services.
• Be able to communicate effectively in both written and verbal formats with staff and patients.
• Track record of successfully working within teams.
• Able to motivate self and use initiative.
• Be able to analyse and interpret information relating to medicines and their uses.
• Be able to make sound judgments in relation to service provided or patient-specific issues.
• Be able to recognise own limitation.
• Be able to plan own activities on a day to day and ongoing basis.
• Be able to meet deadlines.
• Ability to work well under pressure by prioritising and managing time effectively.
• Be able to work in a busy demand-led service with occasional exposure to verbal aggression from patients.
• Be able to organise the supervision of trainees.
• To possess highly developed physical skills in relation to accuracy.
• Able to participate in pharmacy 7-day service including the Late Duty, Weekend and Bank Holiday Service.
• Be able to influence junior medical staff.