ETOC Team Activities Co-ordinator in London

We are seeking two outstanding individuals to work as members of our ETOC team developing, co‑ordinating and delivering engagement activities alongside ETOC HCA and nursing staff, to patients receiving enhanced therapeutic observations and care. The Band 4 ETOC Activities Co‑ordinators will also contribute to the development and review of person‑centred care plans for each individual and will act as point of liaison between the ETOC team and the King’s Volunteers.

Main duties of the job:

• Plan and support the delivery of person‑centred and individualised activities for patients under Enhanced Therapeutic Observations and Care.
• Contribute to the development and delivery of individualised engagement care plans for patients under the care of the ETOC team.
• Support the delivery of distraction therapies, reminiscence work and other engagement strategies with patients.
• Implement de‑escalation techniques and strategies and therapeutic communication approaches for patients experiencing distress, agitation or other challenging behaviours.
• Work closely collaboratively with patients, relatives and carers and ensure their voice is heard and remains central in care plans and the support provided by the team.
• Provide support to other members of the ETOC team who are facilitating one to one care, and staff sourced from bank and agency.
• Work closely with the ETOC team HCAs and Volunteer service staff, and the wider ward and department MDTs to engage patients and build strong therapeutic relationships.
• Assist the senior ETOC team members as required with the deployment of resources across site and ensure a high standard of documentation and verbal handover.
• Work closely with occupational therapists to ensure activity and support plans align.

Detailed job description and main responsibilities:

• Provide day to day on the ground support to ETOC HCAs, Volunteer staff and department and ward teams involved in therapeutic engagement.
• Support the delivery of training and education to enhanced care staff within the team and elsewhere across the Trust on specialist topics, including mental health awareness, de‑escalation techniques and therapeutic interventions.
• Participate in multidisciplinary team meetings, contributing to holistic care planning.
• Mentor new junior team members during induction periods ensuring effective integration into the ETOC team.
• Support in the co‑ordination of team meetings and communication sessions, ensuring effective information sharing and team cohesion.

Person specification:

• Level 3 qualification in health and social care, or equivalent.
• Creative qualification in the arts.
• Qualification or equivalent training related to mental health care.

Knowledge and experience:

• Experience of working in a mental health or social care setting.
• Experience of supporting activities in groups or in 1:1 work.

Skills and competencies:

• Solid understanding of the needs and difficulties of people who experience mental health problems.
• Ability to implement and evaluate activity and engagement plans to meet the needs of patients.