At a Glance
- Tasks: Ensure smooth operations and booking for the busy Endoscopy Unit.
- Company: Join the dynamic team at King's College Hospital.
- Benefits: Flexible working hours and a supportive environment.
- Other info: Opportunity to work in a diverse and inclusive workplace.
- Why this job: Be the first point of contact for patients and make a difference.
- Qualifications: Strong customer service skills and appointment booking experience required.
The predicted salary is between 30000 - 40000 £ per year.
The Endoscopy Patient Administrator will ensure smooth day‐to‐day running and booking process of the busy Endoscopy Unit at King's College Hospital, Denmark Hill site. This full‐time position requires strong customer service skills, appointment booking experience and the ability to work independently or as part of a team.
Responsibilities
- Maintain smooth day‐to‐day running and booking process for the Endoscopy Unit.
- Work closely with administrative and clinical colleagues to ensure tasks follow agreed protocols and are completed to high standard.
- Understand all aspects of the administration service and rotate between different administration tasks.
- Serve as the first point of contact for patients on the phone or at reception.
- Collaborate with multidisciplinary trust staff and external organisations.
Requirements
- Full‐time availability with a flexible 7‐day working pattern.
- Track record of excellent customer service and appointment booking.
- Experience in reception or clerical processes within an operational service environment.
- Proactive and effective interpersonal skills.
- Team player with the ability to prioritize independent work.
Location
King's College Hospital, Denmark Hill site.
We are an equal opportunities employer and value diversity and inclusion in the workplace.
Endoscopy Administrator in London employer: Kings College Hospital
At King's College Hospital, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and individual contributions. Our Endoscopy Unit provides a dynamic environment where employees can grow professionally through continuous training and development opportunities, all while making a meaningful impact on patient care in a prestigious healthcare setting. With a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to excel in their role.
