At a Glance
- Tasks: Oversee essential facilities services to ensure smooth operations at the hospital.
- Company: Join King's College Hospital NHS Foundation Trust, a leader in healthcare.
- Benefits: Competitive salary, great work-life balance, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in the NHS.
- Why this job: Make a real difference in patient care while managing vital services.
- Qualifications: NVQ4 or degree in management, plus strong interpersonal skills.
The predicted salary is between 45953 - 54254 € per year.
Employer: King's College Hospital NHS Foundation Trust.
Employer type: NHS.
Site: Princess Royal University Hospital.
Town: Bromley.
Salary: £45,953 - £54,254 per annum (including HCAs).
Salary period: Yearly.
Closing date: 01/06/2026 23:59.
Interview date: 09/06/2026.
The post holder is directly responsible for overseeing the delivery and monitoring of a range of Facilities services essential for the effective working of the Trust, including domestic, catering, portering, waste, pest control, linen/laundry, and any other facilities functions as required. Contribute to the delivery of high quality patient care by providing well-managed and maintained premises. As part of the Facilities Senior Management Team, the post holder will deputise for other Senior Managers if required. Participate in the formulation of the Trust's strategies and plans, monitoring and initiating action appropriately in relation to the department's contribution to the effective development and management of the Trust.
Responsibilities
- Oversee and monitor internal facilities contracts (pest control, window cleaning, waste, etc.) and participate in regular contract review meetings.
- Meet regularly with Heads of Departments (including Renal Dialysis Units, Queen Mary's, Beckenham Beacon, Orpington and others as agreed with Line Manager) to discuss service delivery.
- Prepare and present regular reports to the CEF Management team, detailing performance of contracted service areas, and provide presentations to senior staff on Soft FM service performance.
- Lead the PLACE auditing, reporting and rectification process for South Sites.
- Implement and continuously assess National Cleaning Standards.
- Use computer software to create and maintain databases, reports and spreadsheets for monitoring service performance.
- Represent clinical and non-clinical departments in handling complaints regarding service provider performance.
- Establish customer care groups to receive regular feedback and ensure services meet evolving customer needs.
- Maintain an accurate system of monitoring to assess value for money across facilities functions.
- Establish assessment criteria to measure performance standards and take proactive or corrective action when standards are not met.
- Review formal monitoring systems covering contract quality, quantity and cost, integrating customer satisfaction feedback.
- Deputise for the Line Manager as required.
Person Specification
Education and Qualification
- NVQ4 or degree in management, administration or business studies or equivalent knowledge gained through experience.
Knowledge and Experience
- Excellent interpersonal skills and ability to form productive collaborative working relationships.
- Ability to work independently to manage complex and difficult situations where there is often conflict.
- Ability to manage initiatives within financial restraints and delivery to deadlines.
Skills and Competencies
- Computer literate with good keyboard skills.
- Knowledge and understanding of the NHS and the challenges it faces.
Facilities Officer - South Sites employer: Kings College Hospital
King's College Hospital NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. Located at the Princess Royal University Hospital in Bromley, staff benefit from competitive salaries, comprehensive training opportunities, and the chance to contribute meaningfully to high-quality patient care within a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer - South Sites
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King's College Hospital NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for Facilities Officers. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work that demonstrate your ability to manage facilities services effectively. We love seeing real-life applications of your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in patient care.
We think you need these skills to ace Facilities Officer - South Sites
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Facilities Officer role. Highlight your relevant experience in managing facilities services and any specific achievements that align with the job description. We want to see how you can contribute to our team!
Showcase Your Skills:Don’t forget to emphasise your interpersonal skills and ability to handle complex situations. Use examples from your past experiences to demonstrate how you've successfully managed similar challenges. This will help us see how you fit into our dynamic environment.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key points stand out. We appreciate straightforward communication, so make it easy for us to see why you're the right fit for the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Kings College Hospital
✨Know Your Facilities Inside Out
Make sure you understand the various facilities services mentioned in the job description, like pest control and waste management. Research how these services impact patient care and be ready to discuss your insights during the interview.
✨Showcase Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully collaborated with different departments or resolved conflicts. Be prepared to share these stories to demonstrate your ability to build productive relationships.
✨Prepare for Performance Monitoring Questions
Expect questions about how you would monitor and assess service performance. Brush up on key performance indicators (KPIs) relevant to facilities management and be ready to discuss how you would implement and review these standards effectively.
✨Understand the NHS Landscape
Familiarise yourself with the current challenges facing the NHS, especially in facilities management. This knowledge will not only help you answer questions but also show your commitment to contributing positively to the Trust's goals.
