At a Glance
- Tasks: Ensure smooth operations and booking for the busy Endoscopy Unit.
- Company: Join the team at King's College Hospital, a leader in healthcare.
- Benefits: Flexible working hours, supportive environment, and opportunities for growth.
- Other info: Diverse workplace that values inclusion and teamwork.
- Why this job: Be the first point of contact for patients and make a difference in their care.
- Qualifications: Strong customer service skills and experience in appointment booking required.
The predicted salary is between 30000 - 40000 £ per year.
The Endoscopy Patient Administrator will ensure smooth day‑to‑day running and booking process of the busy Endoscopy Unit at King's College Hospital, Denmark Hill site. This full‑time position requires strong customer service skills, appointment booking experience and the ability to work independently or as part of a team.
Responsibilities
- Maintain smooth day‑to‑day running and booking process for the Endoscopy Unit.
- Work closely with administrative and clinical colleagues to ensure tasks follow agreed protocols and are completed to high standard.
- Understand all aspects of the administration service and rotate between different administration tasks.
- Serve as the first point of contact for patients on the phone or at reception.
- Collaborate with multidisciplinary trust staff and external organisations.
Requirements
- Full‑time availability with a flexible 7‑day working pattern.
- Track record of excellent customer service and appointment booking.
- Experience in reception or clerical processes within an operational service environment.
- Proactive and effective interpersonal skills.
- Team player with the ability to prioritize independent work.
Location: King's College Hospital, Denmark Hill site. We are an equal opportunities employer and value diversity and inclusion in the workplace.
Endoscopy Administrator employer: Kings College Hospital
At King's College Hospital, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and individual contributions. Our Endoscopy Unit provides a dynamic environment where employees can grow professionally through diverse administrative tasks and collaboration with multidisciplinary teams. Located in the vibrant Denmark Hill area, we offer flexible working patterns and a commitment to diversity and inclusion, making it a rewarding place to build your career.
