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- Tasks: Manage clinic flow, coordinate patient care, and ensure data quality using Epic.
- Company: Join King's College Hospital NHS Foundation Trust, a leading teaching hospital in the UK.
- Benefits: Competitive salary, health benefits, and opportunities for professional development.
- Why this job: Make a difference in children's healthcare while gaining valuable experience in a dynamic environment.
- Qualifications: Strong communication skills and attention to detail; experience with data management is a plus.
- Other info: Be part of a supportive team dedicated to improving patient care.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Clinic Flow Management
- Follow up appointment booking
- Partial Booking
- Communicating appointment details to patient
- Coordinating Patient Care
- Manage clinical staff inboxes and flag high-priority correspondence
- Manage virtual clinics, where applicable
- Monitor InBasket function for internal correspondence
- Monitor relevant work queues relating to the service
- Coordinate clinic template amendment/cancellation forms
- Book patients in line with clinical diaries per local processes
- Attend meetings when required
- Input and access information on Epic as required
- Use Epic accurately; inputting data and editing entries as required
- Ensure timely input of data onto management systems (Medicus, PICANet and Metavision)
- Maintain PICANet dashboard and keep up to date
- Ensure patient demographics are correct by checking with patient at every encounter; highlight duplicates and escalate
- Support patients to register on MyChart and direct to Helpdesk for issues
- Support data quality workstreams and work-queues where appropriate
King's College Hospital NHS Foundation Trust is one of the UK's largest teaching trusts. The closing date information and safeguarding responsibilities are noted in the recruitment materials. All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the duties relating to their role. Closing dates are given as a guide and we may close vacancies early due to high application numbers.
Paediatric Ward Administrator in City of Westminster employer: King's College Hospital
Contact Detail:
King's College Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paediatric Ward Administrator in City of Westminster
✨Tip Number 1
Get to know the clinic's flow! Familiarise yourself with how appointments are managed and the systems used, like Epic. This will help you speak confidently about your understanding of the role during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with patients and clinical teams, being clear and friendly is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or coordinated care. Be ready to share these stories in your interviews.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're keen and helps us keep track of your application easily.
We think you need these skills to ace Paediatric Ward Administrator in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Paediatric Ward Administrator role. Highlight your experience with clinic flow management and data systems like Epic, as these are key to the job.
Showcase Your Communication Skills: Since you'll be communicating with patients and clinical teams, it's important to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience: If you've worked in a healthcare setting before, make sure to mention any relevant experience. Talk about how you've managed appointments, coordinated patient care, or supported clinical teams in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at King's College Hospital
✨Know Your Epic
Familiarise yourself with the Epic system, as it's a key part of the role. Understand how to navigate it for appointment bookings and data management. Being able to discuss your experience with similar systems will show you're ready to hit the ground running.
✨Master the Clinic Flow
Brush up on clinic flow management principles. Be prepared to discuss how you would handle patient movements and ensure smooth operations. Think about examples from your past experiences where you successfully coordinated patient care or managed appointments.
✨Communication is Key
Since you'll be communicating with patients and clinical teams, practice articulating how you would convey important information clearly and empathetically. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Data Quality Matters
Highlight your attention to detail when it comes to data management. Be ready to explain how you ensure data accuracy and quality in your work. Discuss any relevant experience you have with data entry or management systems, and how you’ve handled discrepancies in the past.
