Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patient involvement activities and organise events to enhance service delivery.
- Company: Join a dynamic Patient Experience & Involvement Team at King's College Hospital.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful healthcare improvements.
- Why this job: Make a real difference in patient care while building your professional network.
- Qualifications: Experience in patient engagement or project management is a plus.
- Other info: Opportunity for personal growth and to work in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking a motivated, organised and proactive individual to join our Patient Experience & Involvement Team. This is an exciting opportunity to play a key role in strengthening how patients, families and the wider public shape our services.
Responsibilities
- Support patient and public involvement activities.
- Recruit and train "patient experts" across projects and programmes ensuring representative participants.
- Maintain the involvement register.
- Deploy and support "patient experts" within clinical settings to work alongside frontline teams for service improvement.
- Organise events, workshops and involvement activities (face‑to‑face or virtual) ensuring accessibility.
- Develop relationships with voluntary and community sector organisations and record relevant information.
- Work with the communications team to develop and disseminate marketing materials that promote involvement opportunities.
Support the establishment of an impact function
- Work with the patient experience team to develop methodologies to assess outcomes, impact and effectiveness of improvement projects.
- Recruit, train and support social research volunteers; conduct surveys to evaluate programme delivery.
- Ensure accurate capture and maintenance of data from research, evaluation or involvement activities.
- Analyse, interpret and present information to enable timely decision‑making.
Provide efficient and comprehensive project and administrative support to the patient experience team
- Maintain office systems, filing, record‑keeping and supplies.
- Act as first point of contact for enquiries and manage the PPI mailbox.
- Participate in quality improvement initiatives and own component parts of projects.
- Take proactive problem‑solving approach and present co‑designed solutions.
- Develop and continually improve internal processes, maintain "co‑production" toolkit.
- Organise and coordinate programmes of work and project meetings; support Leads with trackers and action logs.
- Contribute to Trust compliance with CQC regulations and NHS statutory guidance.
- Organise and attend meetings, prepare agendas, minutes and track actions.
Communication and representation
- Attend meetings on behalf of the team and represent patient experience functions.
- Develop relationships with service managers, frontline staff and care groups; persuade staff of project importance.
- Communicate sensitive performance and change information by routine presentations.
General duties and responsibilities
- General duty of care for own health, safety and wellbeing of colleagues, visitors and patients.
- Observe King's College Hospital policies, professional obligations and maintain confidentiality.
- Manage own personal development and contribute to colleagues’ development.
Requirements and Fit
- Knowledge of safeguarding, infection control procedures, and NHS statutory guidance is expected.
- Previous experience in patient engagement, project management or a related field would be advantageous.
Involvement Officer in City of Westminster employer: King's College Hospital
Contact Detail:
King's College Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Involvement Officer in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those involved in patient experience. Attend events or workshops where you can meet potential colleagues and learn more about the role.
✨Tip Number 2
Showcase your passion for patient involvement! When you get the chance to chat with hiring managers, share your ideas on how to enhance patient engagement and improve services. This will demonstrate your proactive approach.
✨Tip Number 3
Prepare for interviews by researching the organisation's current projects and initiatives. Be ready to discuss how your skills can contribute to their goals, especially in areas like training patient experts or organising events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Involvement Officer in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Involvement Officer role. Highlight your experience in patient engagement and project management, as these are key to what we’re looking for!
Show Your Passion: Let us see your enthusiasm for patient involvement! Share any relevant experiences or projects that demonstrate your commitment to improving patient experiences and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at King's College Hospital
✨Know Your Stuff
Make sure you understand the role of an Involvement Officer inside out. Familiarise yourself with patient engagement strategies, project management principles, and the specific responsibilities listed in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your skills in recruiting and training participants, organising events, and working with diverse groups. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see how your experience aligns with their needs.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the Patient Experience & Involvement Team's current projects or challenges they face. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Be Proactive and Positive
During the interview, demonstrate your proactive problem-solving approach. Share ideas on how you would improve processes or enhance patient involvement activities. A positive attitude can go a long way in showing that you're the right person to help drive their initiatives forward.
