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- Tasks: Manage data analysis and service improvement for the Liver Service and Paediatric Neonatal Intensive Care unit.
- Company: Join King’s College Hospital NHS Foundation Trust, a leading teaching hospital in the UK.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real difference in child health while developing your skills in a dynamic setting.
- Qualifications: Experience in data analysis and operational management is essential.
- Other info: Be part of a team committed to sustainable healthcare and innovative practices.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Information and Improvement Manager role for Liver, within Child Health manages the Information and Improvement side of the service, ensuring that key quality, performance, activity and financial targets are met. The role is required to undertake a wide range of duties providing data analysis and management, service development and improvement support to the Liver Service as well as the Paediatric Neonatal Intensive Care unit, Line and Governance & Complaints. Working with the care group, the role will contribute to the delivery of Divisional and Corporate targets and strategies.
Responsibilities
- Analyse data accurately so that internal and external data submissions, linked to income are made in a timely manner.
- Manage the analysis of data so that the nursing, medical and senior leadership team within the service have access to timely and accurate information on all key performance indicators.
- Lead on weekly and monthly activity and performance reporting, identifying data quality issues to maximise completeness of data on Trust systems (including Badgernet and PICANet).
- Monitor and highlight gaps in data, undertake diagnostic work and take corrective action to ensure data quality improves.
- Produce annual summaries and reports of activities across children’s hospital.
- Assist with NNAP, QST, Methods data completeness.
- Lead on ad-hoc data requests, working with Business Intelligence and Contracting Teams.
- Ensure reconciliation of data on a variety of Trust systems, taking corrective action to guarantee the care group receives income for all chargeable episodes within a care pathway.
- Support in the annual planning process for the care group.
- Support and lead (where required) service improvements and developments, with support of Service Managers and General Manager.
- Support with materials to help with care group performance meetings.
- Ensure compliance with all relevant Trust policies, procedures and SOPs.
- Ensure sufficient staffing levels and allocation depending on service needs, escalating as appropriate.
- Ensure correct skill mix within team.
- Responsible for the day-to-day efficient and effective operational management of the service area, linking appropriately with clinical and multi-disciplinary staff in all matters affecting the delivery of core services.
- Respond to daily problems and ensure issues are swiftly resolved or escalated; implement longer-term solutions to issues raised.
- Work closely with the Clinical Lead, nursing leadership, and operational management to ensure effective support services are in place for all clinical areas.
- Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.
- As a member of the management team, support the Annual Plan, ensuring staff involvement in line with Trust objectives.
- Participate in and contribute to Trust-wide initiatives and projects as appropriate.
- Develop and write local standardised procedures within own work area.
- Ensure that effective systems are in place to maintain service delivery in the event of staff absences.
- Ensure that all staff adhere to the appropriate legislation when dealing with patient material.
- Support the management team by preparing presentations.
- Liaise with other departments and members of the Trust to support the smooth running and functioning of the department/service.
- Serve as the first point of escalation for operational issues, representing the care group at core operational meetings as required and providing updates to senior management within the care group on changes in operational performance.
About the Trust: King’s College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of ~£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across five main sites in South East London. The Trust provides a full range of local hospital services across its sites, and specialist services from the Princess Royal University Hospital and Denmark Hill. Our strategy is “Strong Roots, Global Reach” and our vision is to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. We are committed to delivering Sustainable Healthcare for All via our Green Plan, setting net zero carbon targets for 2040 and 2045.
Application & Recruitment
- Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy.
- All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
- Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.
Information and Improvement Manager in City of Westminster employer: Kings College Hospital
Contact Detail:
Kings College Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information and Improvement Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to King’s College Hospital. A friendly chat can open doors and give you insights that job descriptions just can’t.
✨Tip Number 2
Prepare for interviews by diving deep into the role. Understand the key performance indicators and challenges mentioned in the job description. This way, you can showcase how your skills align perfectly with what they need.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new openings. Sometimes, the best opportunities are posted directly on our site before they hit the big job boards.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Information and Improvement Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Information and Improvement Manager role. We want to see how you can contribute to our goals, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to emphasise your experience with data management and reporting. Share specific examples of how you've successfully handled data in previous roles, as this will really catch our eye!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Kings College Hospital
✨Know Your Data Inside Out
As an Information and Improvement Manager, you'll be dealing with a lot of data. Make sure you understand the key performance indicators relevant to the role. Familiarise yourself with the systems mentioned in the job description, like Badgernet and PICANet, so you can confidently discuss how you would ensure data quality and accuracy.
✨Showcase Your Problem-Solving Skills
The role involves responding to daily operational issues and implementing long-term solutions. Prepare examples from your past experiences where you've successfully identified problems and taken corrective actions. This will demonstrate your ability to think critically and act decisively under pressure.
✨Highlight Your Collaborative Spirit
You'll be working closely with clinical leads and multi-disciplinary teams. Be ready to discuss how you've effectively collaborated with others in previous roles. Share specific instances where your teamwork led to successful service improvements or project outcomes, as this will show you're a great fit for their culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage staff and resources effectively. Think about scenarios where you've had to ensure compliance with policies or manage staffing levels. Practising these types of questions will help you articulate your approach to operational management clearly during the interview.
