At a Glance
- Tasks: Manage appointment bookings and oversee radiology reception desk operations.
- Company: Join a dedicated team within the NHS focused on patient care.
- Benefits: Opportunity to work in a fast-paced environment with a focus on patient service.
- Other info: Prior NHS experience is desirable but not essential.
- Why this job: Ideal for those passionate about healthcare and patient interaction.
- Qualifications: Strong IT skills, knowledge of Epic systems is advantageous.
The predicted salary is between 23970 - 26400 £ per year.
We are seeking two proactive and patient-focused individuals to deliver a comprehensive appointment booking service and oversee the smooth operation of all radiology reception desks. The successful candidates will ensure that desk activities are managed efficiently and in line with departmental protocols.
Key Responsibilities
This role requires a strong commitment to patient care, aligning with both departmental standards and the national booking programme. The post holders must possess a thorough understanding of radiology investigations, booking procedures, and relevant information systems to support seamless service delivery.
Organizational Fit
While prior NHS experience is desirable, it is not essential. The ideal candidate will demonstrate:
- Excellent interpersonal and communication skills, including a professional telephone manner
- Strong IT proficiency, with knowledge of Epic systems considered an advantage
- A flexible approach to working, with the ability to collaborate effectively across teams and with patients
- Confidence in working independently as well as part of a team
- The ability to manage a high-volume workload, prioritise tasks, and meet strict deadlines
- Attention to detail and resilience under pressure
These are fast-paced and demanding roles, providing a dedicated booking service for the Radiology Department.
Diagnostic Appointment Administrator in City of Westminster employer: Kings College Hospital
Work within the NHS, known for its commitment to patient care. Located in a dynamic healthcare environment, the team values collaboration and efficiency. This role supports the Radiology Department's mission to provide high-quality service.
