King’s College Hospital NHS Foundation Trust is seeking a compassionate PALS Coordinator to be the first point of contact for patients and the public, handling concerns, information requests and feedback across Trust services. You will manage cases from contact to resolution with clinical and managerial colleagues to improve patient experience.
The role requires strong communication, problem-solving and customer service skills, with NHS experience and knowledge of patient liaison standards.
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PALS Coordinator: Elevate Patient Experience & Resolution in City of London employer: Kings College Hospital
King’s College Hospital NHS Foundation Trust is an exceptional employer, offering a dynamic work environment where you can lead a dedicated anaesthetic team while contributing to teaching and research. With a strong focus on professional development, the Trust provides ample opportunities for continuous learning and career advancement, all within the supportive community of Princess Royal University Hospital, known for its commitment to high-quality patient care and innovative practices.