Princess Royal & South Sites Flow Programme Director in Bromley

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley. We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

We are seeking an experienced Programme Director to lead and deliver a comprehensive transformation of patient flow across our UEC pathways for both admitted and non-admitted patients across both the Princess Royal & Orpington Hospitals. Working alongside the Clinical Director for Flow and other members of the flow team this role will be accountable for the planning, delivery, reporting and evaluation of the Sites Patient Flow programme. The postholder will be responsible for working collaboratively with internal and external stakeholders, creating and communicating a clear vision of our ambition to improve patient and staff experience, patient flow and supporting improved ED performance and reduction in Long Length of Stay that can adversely impact on patient outcomes.

Main duties of the job:

• Deliver a step change in patient flow across acute pathways, improving timeliness, safety and patient experience for both admitted and non-admitted patients.
• Reduce long lengths of stay and unwarranted variation by ensuring patients receive the right care, in the right place, at the right time.
• Establish a consistent, standardised approach to patient flow across sites, specialties and teams, embedding clinically led and operationally owned improvements that become part of business-as-usual delivery.
• Improve Emergency Department performance and system responsiveness by addressing flow constraints across the entire patient pathway and supporting earlier, safe and efficient discharge through strengthened discharge processes and closer working with community and system partners.
• Drive a shift towards prevention, ambulatory care, same-day emergency care and community-based services where clinically appropriate, reducing avoidable admissions and inpatient demand.
• Leverage digital tools, real-time data and analytics to support proactive flow management, decision-making and discharge planning.
• Strengthen partnership working across organisational boundaries to align capacity, demand and pathway design.
• Deliver measurable improvements in length of stay, ED performance, discharge timeliness, patient, and staff experience, while fostering a culture of continuous improvement that enables teams to test, learn, scale and sustain effective flow initiatives.

Working for our organisation:

The Trust provides a full range of local and specialist services across its five sites. Transforming Healthcare is the vision at the heart of the King’s Strategy – 2026 to 2031. Together, we are pursuing six strategic ambitions: delivering high-quality patient care; being a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability. Achieving these ambitions will require all of us to work as one Team King’s, united by a shared commitment to our values of being caring, collaborative, inclusive and innovative. By living these values every day, we will transform healthcare for our patients, our communities and each other. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

Person specification:

Education and Qualifications:

• Educated to Master’s degree level or equivalent experience and competencies or extensive relevant senior experience.
• Qualified at practitioner level of a recognised programme/project management methodology (Prince 2 / MSP).

Knowledge and Experience:

• Experience of working at senior level in a large complex delivering transformation programmes in an NHS setting.
• Operational management experience in an NHS setting.
• Track record of programme delivery at Director/Senior management level, including exposure at Board level.
• Experience of forging relationships with NHSE, ICB and other external bodies and a track record of gaining support and funding.

Skills and Competencies:

• Team player with a ‘can do’ attitude.
• Ability to use experience to deliver informed decisions to a wide range of stakeholders.
• Able to take difficult and challenging decisions that support strategic aims and long‑term vision.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.