At a Glance
- Tasks: Oversee essential facilities services to ensure effective hospital operations.
- Company: Join King's College Hospital NHS Foundation Trust, a leader in healthcare.
- Benefits: Competitive salary, career development, and the chance to make a difference.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Play a vital role in delivering high-quality patient care and improving hospital environments.
- Qualifications: NVQ4 or degree in management, plus strong interpersonal skills.
The predicted salary is between 45953 - 54254 € per year.
Employer: King's College Hospital NHS Foundation Trust.
Employer type: NHS.
Site: Princess Royal University Hospital.
Town: Bromley.
Salary: £45,953 - £54,254 per annum (including HCAs).
Salary period: Yearly.
Closing date: 01/06/2026 23:59.
Interview date: 09/06/2026.
The post holder is directly responsible for overseeing the delivery and monitoring of a range of Facilities services essential for the effective working of the Trust, including domestic, catering, portering, waste, pest control, linen/laundry, and any other facilities functions as required. Contribute to the delivery of high quality patient care by providing well-managed and maintained premises. As part of the Facilities Senior Management Team, the post holder will deputise for other Senior Managers if required. Participate in the formulation of the Trust's strategies and plans, monitoring and initiating action appropriately in relation to the department's contribution to the effective development and management of the Trust.
Responsibilities
- Oversee and monitor internal facilities contracts (pest control, window cleaning, waste, etc.) and participate in regular contract review meetings.
- Meet regularly with Heads of Departments (including Renal Dialysis Units, Queen Mary's, Beckenham Beacon, Orpington and others as agreed with Line Manager) to discuss service delivery.
- Prepare and present regular reports to the CEF Management team, detailing performance of contracted service areas, and provide presentations to senior staff on Soft FM service performance.
- Lead the PLACE auditing, reporting and rectification process for South Sites.
- Implement and continuously assess National Cleaning Standards.
- Use computer software to create and maintain databases, reports and spreadsheets for monitoring service performance.
- Represent clinical and non-clinical departments in handling complaints regarding service provider performance.
- Establish customer care groups to receive regular feedback and ensure services meet evolving customer needs.
- Maintain an accurate system of monitoring to assess value for money across facilities functions.
- Establish assessment criteria to measure performance standards and take proactive or corrective action when standards are not met.
- Review formal monitoring systems covering contract quality, quantity and cost, integrating customer satisfaction feedback.
- Deputise for the Line Manager as required.
Person Specification
Education and Qualification
NVQ4 or degree in management, administration or business studies or equivalent knowledge gained through experience.
Knowledge and Experience
Excellent interpersonal skills and ability to form productive collaborative working relationships. Ability to work independently to manage complex and difficult situations where there is often conflict. Ability to manage initiatives within financial restraints and delivery to deadlines.
Skills and Competencies
Computer literate with good keyboard skills. Knowledge and understanding of the NHS and the challenges it faces.
Facilities Officer - South Sites in Bromley employer: Kings College Hospital
King's College Hospital NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. Located at the Princess Royal University Hospital in Bromley, staff benefit from competitive salaries, opportunities for career advancement, and a commitment to delivering high-quality patient care through well-managed facilities services. Join a dedicated team where your contributions directly impact the community and enhance the healthcare experience.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer - South Sites in Bromley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at King's College Hospital NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Facilities Officer roles. We should also think about our own experiences that align with the job description, especially around managing facilities services and handling complaints.
✨Tip Number 3
Showcase our skills! During the interview, we can highlight our computer literacy and experience with monitoring service performance. Bring examples of how we've improved service delivery in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at King's College Hospital.
We think you need these skills to ace Facilities Officer - South Sites in Bromley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Officer role. Highlight any relevant experience in managing facilities services, as well as your ability to work with various departments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working at King's College Hospital and how your background makes you a perfect fit for the team. Don't forget to mention your understanding of the NHS and its challenges.
Showcase Your Interpersonal Skills:Since this role requires excellent interpersonal skills, be sure to include examples of how you've successfully collaborated with others in previous positions. We want to see how you handle complex situations and conflicts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kings College Hospital
✨Know Your Facilities Inside Out
Before the interview, make sure you understand the various facilities services mentioned in the job description. Familiarise yourself with domestic, catering, portering, and waste management processes. This will help you demonstrate your knowledge and show that you're ready to oversee these essential services.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, especially those involving conflict or service delivery issues. Think of examples from your past experience where you've successfully managed similar challenges. This will showcase your problem-solving skills and ability to work under pressure.
✨Showcase Your Interpersonal Skills
Since the role requires excellent interpersonal skills, be prepared to discuss how you've built collaborative relationships in previous roles. Share specific examples of how you've worked with different departments or teams to improve service delivery and customer satisfaction.
✨Demonstrate Your Understanding of the NHS
Make sure you have a solid grasp of the NHS's current challenges and how they relate to facilities management. Being able to discuss these topics will show your commitment to the role and your understanding of the broader context in which you'll be working.
