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- Tasks: Be the friendly face of our reception, welcoming clients and managing calls.
- Company: Join Kings Chambers, a renowned legal firm known for its supportive and friendly culture.
- Benefits: Enjoy 5 weeks holiday, company sick pay, and a cycle to work scheme.
- Other info: Flexible working hours available; training and personal development plans provided.
- Why this job: Thrive in a collaborative environment while developing your professional skills.
- Qualifications: GCSE English and Maths required; previous experience in a professional setting preferred.
The predicted salary is between 24000 - 36000 £ per year.
Front of House Receptionist – Manchester (Vacancy)
We are currently looking for an experienced Receptionist to join our Front of House team in Manchester.
The team are the first point of contact for our clients both in person and on the telephone so the successful candidate will need to be both professional and approachable.
Ideally the candidate will have worked for a firm of solicitors, barristers’ chambers or other
This role is based on site and can be offered on a full time or part time basis.
Key responsibilities
- Providing a helpful and efficient reception desk
- Meeting and greeting clients / visitors
- Answering and transferring telephone calls via a PC based VoIP switchboard system and taking messages where appropriate
- Set up of conference calls and video conferencing using all available remote meeting platforms (MS Teams / Zoom etc)
- To sign for and distribute briefs to Clerks
- Organisation of daily conference facilities and supplies
- Planning of daily conferences rooms through LEX diary system
- Organising any conference catering / refreshment requirements
- Liaising with maintenance and cleaning companies / callouts
- Ad-hoc clerical duties
Qualities Required
- Proficient IT knowledge including use of Microsoft Outlook and Word.
- GCSE English and Maths (Grade C minimum or equivalent)
- Previous work experience in a professional services environment desired
- Excellent interpersonal skills with the ability to deal with people at all levels and to create and maintain good working relationships.
- Able to multi-task and work well under pressure
- Capacity to thrive in a small team environment and be a team player who gets on well with colleagues
- Willingness to represent Kings Chambers in the best possible light at all times
What we can offer you in return
- 5 weeks holiday (plus bank holidays) with incremental allowance for long service up to a maximum of 1 additional week
- Extra day’s holiday for your birthday
- Company Sick Pay (CSP)* incremental with length of service
- Cycle to work scheme
- Season ticket loan scheme
- We take a proactive approach towards training and development. All employees have their own personal development plan (PDP) which includes comprehensive training with up to three days paid leave each year to attend external training courses.
- generous pension scheme with DIS life assurance
- Private Medical Insurance scheme*
- Chambers actively promotes wellbeing for all staff and members. We have introduced a medical cash plan for all staff via Medicash which includes virtual GP appointments and an Employee Assistance Program (EAP) which gives staff access to confidential advice and support should they need it. The scheme includes an online portal and telephone counselling service
Alternatively, please send a cover letter and completed application form to Jackie Marland (HR Business Partner) at [emailprotected]
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Front of House Receptionist – Manchester employer: Kings Chambers
Contact Detail:
Kings Chambers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist – Manchester
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Microsoft Outlook and the LEX diary system. Being able to demonstrate your proficiency in these applications during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Research Kings Chambers and their workplace culture. Understanding their values and how they operate will help you align your responses in the interview, showcasing that you would be a great fit for their team-oriented environment.
✨Tip Number 3
Prepare examples from your previous experience where you've successfully managed multiple tasks under pressure. This role requires excellent multitasking abilities, so being able to share relevant anecdotes will highlight your suitability for the position.
✨Tip Number 4
Practice your interpersonal skills by engaging in mock interviews or role-playing scenarios. Since you'll be the first point of contact for clients, demonstrating your ability to communicate effectively and warmly will be crucial in making a positive impression.
We think you need these skills to ace Front of House Receptionist – Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or professional services environments. Emphasise your interpersonal skills and any previous roles that required multi-tasking and working under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Kings Chambers and how your skills align with their values and workplace culture.
Highlight IT Proficiency: Since the role requires proficient IT knowledge, be sure to mention your experience with Microsoft Outlook, Word, and any other relevant software. If you have experience with VoIP systems or video conferencing tools, include that as well.
Showcase Teamwork Skills: Kings Chambers values a collegiate spirit, so highlight any experiences where you successfully worked as part of a team. Provide examples of how you contributed to a positive work environment and maintained good relationships with colleagues.
How to prepare for a job interview at Kings Chambers
✨Research the Company Culture
Before your interview, take some time to understand Kings Chambers' workplace culture. Familiarise yourself with their values and how they promote a friendly atmosphere. This will help you align your responses with what they value in their employees.
✨Demonstrate Your Interpersonal Skills
As a Front of House Receptionist, you'll be the first point of contact for clients. Be prepared to showcase your excellent interpersonal skills during the interview. Share examples of how you've successfully dealt with clients or colleagues in previous roles.
✨Showcase Your IT Proficiency
Since the role requires proficient IT knowledge, especially with Microsoft Outlook and Word, be ready to discuss your experience with these tools. You might even want to mention any specific software you've used that relates to the job, like VoIP systems or conference call platforms.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle multiple tasks under pressure. Think of examples from your past work where you successfully managed competing priorities, and be ready to explain your thought process and actions.