At a Glance
- Tasks: Create a welcoming environment and ensure guests have an unforgettable experience.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, shopping discounts, and free shares!
- Why this job: Make a real difference in guests' lives while having fun and building friendships.
- Qualifications: Passion for service, attention to detail, and a positive attitude.
The predicted salary is between 20000 - 25000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we'll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Solihull employer: Kings Arms
At M&B, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With flexible shifts, generous discounts across our dining brands, and a commitment to employee growth through comprehensive training, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating memorable experiences for our guests while building lifelong friendships in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Solihull
✨Tip Number 1
Get familiar with the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You might not need a CV, but being able to talk about your passion for great service and your experience is key. Prepare a few points about why you’d be a great fit for the role and rehearse them until you feel confident.
✨Tip Number 3
Be ready to showcase your personality! When you fill out the application form, let your enthusiasm shine through. Use friendly language and don’t be afraid to show your excitement for creating a welcoming environment for guests.
✨Tip Number 4
Follow up after applying! A quick message expressing your interest can go a long way. It shows initiative and keeps you on their radar. Plus, it’s a great chance to reiterate how much you’d love to join their team!
We think you need these skills to ace Hotel Staff in Solihull
Some tips for your application 🫡
Keep it Simple:No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about your passion for great service, so let that shine through!
Show Your Enthusiasm:We love a good vibe! Make sure to express your excitement for creating a welcoming environment and delivering top-notch guest experiences in your answers.
Be Yourself:We’re all about authenticity. Don’t be afraid to let your personality come through in your application. We want to see the real you and how you can fit into our team!
Take Your Time:Even though our form is quick, take a moment to think about your responses. A little thought goes a long way in showing us why you’d be a great addition to our team!
How to prepare for a job interview at Kings Arms
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences during the interview. Share specific examples of how you've gone above and beyond in previous roles or situations to create a welcoming environment.
✨Demonstrate Attention to Detail
Since cleanliness and presentation are key, be prepared to discuss how you maintain high standards in your work. You could even mention any personal routines or methods you use to ensure everything is spotless and well-organised.
✨Stay Calm Under Pressure
The hospitality industry can get hectic, so it’s important to show that you can handle stress. Think of a time when you managed a challenging situation effectively and be ready to share that story with the interviewer.
✨Engage with the Interviewer
Treat the interview like a conversation rather than a Q&A session. Ask questions about the team culture and what makes their guest experience special. This shows you're genuinely interested and helps build rapport with the interviewer.
