At a Glance
- Tasks: Create a welcoming environment and ensure guests have an unforgettable experience.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, shopping discounts, and free shares!
- Why this job: Make a real difference in guests' lives while having fun and building friendships.
- Qualifications: Passion for service, attention to detail, and a positive attitude.
The predicted salary is between 26116 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU’LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we'll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Knowle employer: Kings Arms
At M&B, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With flexible shifts, extensive training opportunities, and a generous employee benefits package including discounts at our restaurants and a financial toolkit through Wagestream, we ensure that our staff can thrive both personally and professionally. Join us in creating memorable experiences for our guests while building lifelong friendships in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Knowle
✨Tip Number 1
Get to know the company! Before you apply, take a few minutes to research the brand and its values. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Be yourself during the application process! Since there's no CV needed, use the opportunity to showcase your personality and passion for hospitality. Let your enthusiasm shine through in every answer.
✨Tip Number 3
Prepare for a chat! If you get called for an interview, think about how you can demonstrate your commitment to great service and cleanliness. Have some examples ready that highlight your attention to detail and ability to work under pressure.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to joining a fun team that values your contributions. Plus, who doesn’t love a good discount on dining out?
We think you need these skills to ace Hotel Staff in Knowle
Some tips for your application 🫡
Keep it Simple:No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about your passion for great service, so let that shine through in your answers.
Show Your Enthusiasm:We love a good vibe! Make sure to express your excitement for creating a welcoming environment and delivering top-notch guest experiences. It’s all about that positive energy!
Be Yourself:We’re looking for genuine people who can connect with our guests. Don’t be afraid to let your personality come through in your application. Authenticity is key!
Apply Through Our Website:Remember, the easiest way to apply is through our website. It’s quick, mobile-friendly, and we promise it’ll only take you a couple of minutes. Let’s get started on this journey together!
How to prepare for a job interview at Kings Arms
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great guest experiences. Share any relevant stories or examples that highlight your passion for hospitality, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for cleanliness and presentation, be prepared to discuss how you maintain high standards in your previous roles. Mention specific tasks where attention to detail made a difference.
✨Prepare for Teamwork Questions
This job is all about working with a team, so think of examples where you've successfully collaborated with others. Highlight your ability to stay calm under pressure and how you contribute to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what makes the company culture unique. This shows your genuine interest in the role and the company.
