At a Glance
- Tasks: Lead daily guest service and manage a small team in a vibrant pub environment.
- Company: Kings Arms, a lively pub with an on-site hotel in London.
- Benefits: Competitive salary of £34,626, bonuses, full-time hours, and flexible shifts.
- Other info: Join McMullen’s GROW Programme for excellent career development opportunities.
- Why this job: Create memorable experiences for guests while developing your career in hospitality.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 34626 - 34626 £ per year.
Kings Arms in London is seeking an Assistant Manager to lead daily guest service and manage a small team in a busy pub with an on-site hotel.
You will oversee bookings, rostas, cellar standards and deputise for the Manager as required, ensuring smooth operations and a warm, welcoming atmosphere.
Salary £34,626 per year plus a bonus. The role offers full-time hours, shift flexibility and opportunities for career development within Mc Mullen’s GROW Programme.
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Hospitality Assistant Manager - Guest Experience Lead employer: Kings Arms
The Kings Arms, steeped in history and located in the heart of Oxford, offers a vibrant work culture that celebrates both tradition and innovation. As an Assistant Manager, you'll benefit from extensive career development opportunities, including a clear pathway to General Manager roles, alongside generous discounts and a supportive team environment. Join us for a rewarding experience where your contributions are valued and your growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant Manager - Guest Experience Lead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kings Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kings Arms
Don't be shy about reaching out to Kings Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant Manager - Guest Experience Lead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kings Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kings Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
