At a Glance
- Tasks: Lead and inspire teams across various pubs while ensuring exceptional guest experiences.
- Company: Join Upham Inns, a growing family of premium pubs in beautiful Southern England.
- Benefits: Earn up to £40,000 plus travel expenses, discounts, and exclusive perks.
- Other info: Great career growth opportunities in a supportive, independent company.
- Why this job: Embrace variety and adventure while shaping the future of our pubs.
- Qualifications: Passionate hospitality experience with strong leadership and people skills.
The predicted salary is between 28000 - 30000 £ per year.
Ready for a New Challenge? Love Variety? Let’s Hit the Road Together! If you’re craving something fresh, love mixing it up in different locations, and want to grow with a business that’s truly on the rise—this could be your moment. We’re on the hunt for a General Manager Designate to join our growing pub family across Hampshire & Surrey. This isn’t just any GM role—it’s the perfect blend of leadership, flexibility, and adventure. You will be stepping in to support multiple pubs, keeping standards high, teams inspired, and guests coming back for more. Looking to have your own business to run within the next 12 months.
What’s In It For You?
- Up to £40,000 per year + Tronc + Travel Expenses
- Flexibility – Work across different pubs and enjoy variety in your weeks
- 40% off meals for you and up to 6 friends, plus discounts on hotel stays
- 20% off for friends & family at all Upham Inns
- Lifestyle Card – Over 5,000 exclusive discounts from high street to local gems
- Service awards, birthday gifts & referral bonuses (up to £1,000 for chefs!)
- Development pathways – From apprenticeships to senior leadership
- Be part of something growing – We’re expanding and want you to grow with us
What You’ll Need to Shine:
- A passionate hospitality pro - whether you're already a General Manager or a seasoned Deputy ready to step up
- Strong leadership with a hands-on, can-do spirit
- Proven ability to drive sales, manage P&Ls, and balance labour vs performance
- A natural with people—your team trusts you, your guests love you
- Flexibility to travel across our sites and adapt quickly to new environments
- A clean driving license and the right to work in the UK
Your Day-to-Day Will Include:
- Taking the reins at different pubs – Spending extended times in different pubs to shape your knowledge around how we operate, whilst bringing your skill and experience to help shape the future.
- Leading and motivating teams to deliver unforgettable guest experiences
- Building community connections and making every pub feel like home
- Owning everything from guest journey to safety checks, stock control, and team development
- Always leading by example - on the floor, in the kitchen, and behind the scenes
About Upham Inns
We’re a proudly independent family of premium pubs with rooms, dotted across beautiful locations in Southern England. From cosy countryside inns to exciting new brands like Harper’s Steakhouse, we bring warm hospitality, fresh seasonal food, and a welcoming smile to everything we do. Come for the Challenge. Stay for the People. Grow with the Brand. We’re small enough to know your name, big enough to offer real opportunities. So if you’re ready to roll up your sleeves, make a difference, and join a business that cares, we’d love to hear from you. Apply now and let the journey begin!
General Manager Designate employer: Kings Arms
The Kings Arms, steeped in history and located in the heart of Oxford, offers a vibrant work culture that celebrates both tradition and innovation. As an Assistant Manager, you'll benefit from extensive career development opportunities, including a clear pathway to General Manager roles, alongside generous discounts and a supportive team environment. Join us for a rewarding experience where your contributions are valued and your growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Designate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kings Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kings Arms
Don't be shy about reaching out to Kings Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager Designate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kings Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kings Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
