Front of House Team Member

Front of House Team Member

Full-Time 12 - 12 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, take orders, and ensure a clean and friendly pub environment.
  • Company: Join Upham Inns, a growing collection of unique and stylish pubs.
  • Benefits: Earn up to £12.71/hour, enjoy discounts, and access a free lifestyle card.
  • Other info: Join a passionate team with opportunities for growth and development.
  • Why this job: Be at the heart of the action, serving and delighting guests in a vibrant setting.
  • Qualifications: Must be 18+, great communicator, organised, and ready to learn.

The predicted salary is between 12 - 12 £ per hour.

If you are looking for a new challenge in a growing business, then read on!

What’s in it for you?

  • Up to £12.71 per hour plus a share of Tronc
  • Flexible shift patterns
  • Up to 33% off meals taken off duty for you and up to 6 guests
  • 33% off our hotel accommodation & 20% for Friends and Family
  • Development program with a clear pathway to General Manager
  • Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
  • Service Awards
  • A Birthday Gift
  • Refer a friend and Chef recruitment incentives of up to £1000

Bar Team Member Requirements:

  • Be at least 18 years of age due to licensing laws
  • You’ll be a great communicator
  • You’ll have great decision-making skills
  • You should be confident
  • You’ll need to be organised
  • Have the Right to work in the UK

Bar Team Member Responsibilities:

  • Welcoming guests in the pub
  • Taking food & drink orders and handling cash/card payments
  • Serving hot & cold beverages including alcohol
  • Ensure cleanliness throughout pub area
  • Assisting with managerial requests

Let us be a part of your next chapter! We are seeking to recruit Bar Team Members to join our unique stylish pub. A meeting place in the heart of the community. Our teams are pivotal to our success. We provide training and development to ensure you not only deliver great guest service but also develop interpersonal and craft skills. Our restaurant teams deliver an excellent guest experience whilst our bar teams delight our guests with their drinks knowledge, barista and cocktail skills. Join us as a member as a Bar Team Member and work alongside a dedicated, friendly team and be at the heart of the action – greeting, serving and looking after guests to make sure they go home happy and raring to return.

Ideally you may have worked in a pub before, but the great thing about Upham Inns is that we hire based on potential, more than previous experience.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.

It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.

Front of House Team Member employer: Kings Arms

Upham Inns is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their growth. With flexible shift patterns, competitive pay, and a comprehensive development programme leading to management roles, employees can thrive in a friendly environment that prioritises both personal and professional development. Enjoy unique benefits like substantial discounts on meals and accommodation, alongside a lifestyle card for additional savings, making it a rewarding place to work in the heart of beautiful Southern England.

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Contact Details:

Kings Arms Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Team Member

Tip Number 1

Get to know the pub culture! Spend some time in similar venues, chat with staff, and soak up the vibe. This will help you understand what makes a great Front of House Team Member and give you some talking points during your interview.

Tip Number 2

Network like a pro! Reach out to friends or acquaintances who work in hospitality. They might have insider info on job openings or even put in a good word for you. Plus, it’s always nice to have a friendly face when you start!

Tip Number 3

Practice your communication skills! Role-play common scenarios you might face as a Bar Team Member, like taking orders or handling complaints. The more comfortable you are, the better you'll shine in interviews and on the job.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and can easily keep track of your applications. Let’s get you started on this exciting journey together!

We think you need these skills to ace Front of House Team Member

Communication Skills
Decision-Making Skills
Organisational Skills
Customer Service Skills
Cash Handling
Beverage Knowledge
Barista Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our pub culture.

Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like great communication and decision-making skills.

Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Upham Inns.

How to prepare for a job interview at Kings Arms

Know the Pub Inside Out

Before your interview, take some time to research the pub and its offerings. Familiarise yourself with their menu, special drinks, and any unique features. This shows genuine interest and helps you answer questions about how you can contribute to the team.

Show Off Your Communication Skills

As a Front of House Team Member, communication is key. During the interview, practice clear and confident speaking. Share examples of how you've effectively communicated in past roles, whether it was resolving a customer issue or working with a team.

Demonstrate Your Organisational Skills

Being organised is crucial in a busy pub environment. Prepare to discuss how you manage your time and tasks. You might even want to mention any tools or methods you use to stay on top of things, like checklists or prioritising tasks.

Emphasise Your Passion for Guest Service

Upham Inns values great guest experiences, so be ready to talk about your passion for customer service. Share stories that highlight your ability to make guests feel welcome and valued, and how you handle feedback or complaints positively.