At a Glance
- Tasks: Lead and inspire the front-of-house team while overseeing operations and guest satisfaction.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful locations.
- Benefits: Earn up to £36,500 plus Tronc, flexible shifts, and discounts on meals and accommodation.
- Other info: Enjoy a friendly team culture and access to over 5,000 lifestyle discounts.
- Why this job: Be part of an exciting growth journey with opportunities for personal and professional development.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
What’s in it for you?
- Up to £36,500 per annum plus a share of Tronc (this can be up to £5000 per year)
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Deputy Manager Requirements:
- Solid experience in a similar role, with a proven track record of leading and delivering is essential
- Restaurant/Hospitality experience is essential
- A track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence
- Ability and skill to manage budgets, labour controls and forecasting
- A strong commercial acumen that enables you to drive sales and deliver business results
- Excellent problem-solving skills and the ability to think fast
- Great communication skills that allow you to lead and inspire a team and delight our guests
- The Right to Work in the UK
Deputy Manager Responsibilities:
- Lead and inspire the performance of the FOH team.
- Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property
- To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy
- Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises
- To be a role model and guide training and development within the team
What do we do? We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
Deputy General Manager in England employer: Kings Arms
Upham Inns is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With competitive pay, flexible shifts, and a comprehensive development programme leading to General Manager roles, employees enjoy numerous benefits including discounts on meals and accommodation, as well as access to a lifestyle card with thousands of savings. Join us in our beautiful pubs across Southern England, where you can thrive in a friendly environment that prioritises both people and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in England
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kings Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kings Arms
Don't be shy about reaching out to Kings Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager in England
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kings Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kings Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
