At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a lively pub environment.
- Company: A popular South-West London pub known for its fantastic garden and party atmosphere.
- Benefits: Career development, bonuses, discounts, free meals, and 28 days holiday.
- Other info: Opportunities for internal promotions and ongoing training available.
- Why this job: Join a fun team and grow your career in hospitality with plenty of perks!
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
We are a busy South-West London pub with a beautiful garden that hosts Wandsworth's best parties, all year round!
Our team is what makes us; we pride ourselves in not only delivering excellent service for our customers but by having a great time while doing so! We run incentives, offer bonuses and organise parties to reward team members! We are also keen to develop your skills - internal development programmes and courses are offered to those who wish to progress within the company.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager employer: King's Arms, Wandsworth
Contact Detail:
King's Arms, Wandsworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and soak up the atmosphere. This will not only give you insights into the team culture but also show your genuine interest in the place.
✨Tip Number 2
Prepare some questions! Think about what you want to know about the role and the team. Asking thoughtful questions during your interview shows that you're serious about the position and keen to be part of the team.
✨Tip Number 3
Show off your passion for customer service! Share specific examples from your past experiences where you went above and beyond for customers. This will highlight your commitment to delivering exceptional service, which is key for an Assistant Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! Share your experiences and what excites you about working in a busy pub environment. We love to hear about your passion for exceptional customer service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as an Assistant Manager. Mention specific skills that align with our job description, like team management and customer service excellence.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A bit of humour or a personal touch can go a long way in making your application stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at King's Arms, Wandsworth
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with the pub's offerings, atmosphere, and any recent events. This shows genuine interest and helps you connect your experience to their specific environment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for customers or resolved conflicts effectively. This is crucial for a role that prioritises customer satisfaction.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share experiences where you motivated your team or trained new staff. Highlighting your leadership style will resonate well with their focus on developing team members.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you see your career progressing. This aligns perfectly with their commitment to ongoing development and internal promotions.