At a Glance
- Tasks: Create a welcoming environment and ensure guests have an unforgettable experience.
- Company: Join a vibrant team at a leading hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make a real difference in guests' lives while building lifelong friendships.
- Qualifications: Passion for service, attention to detail, and a positive attitude.
The predicted salary is between 20000 - 25000 € per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.
WHAT YOU'LL DO IN THIS ROLE:
- Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
- Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
- You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
- You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.
WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:
- Passionate about great service
- Taking PRIDE in maintaining highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we’ll give you all the training you need.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, we offer a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hotel Staff in Knowle employer: Kings Arms - 166162
At M&B, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With flexible shifts, extensive training opportunities, and a range of benefits including generous discounts, pension plans, and even free shares, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating memorable experiences for our guests while building lifelong friendships in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Staff in Knowle
✨Tip Number 1
Get familiar with the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You might not need a CV, but you’ll want to make a great impression. Prepare a short introduction about yourself that highlights your passion for guest service and why you’d be a perfect fit for the role.
✨Tip Number 3
Be ready for a chat! Since they value enthusiasm and professionalism, be prepared to engage in conversation during the application process. Show off your personality and let them see how you can contribute to creating a welcoming environment.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll get to showcase your skills without the hassle of a CV. Plus, it shows you’re tech-savvy and ready to embrace the modern application process!
We think you need these skills to ace Hotel Staff in Knowle
Some tips for your application 🫡
Keep it Simple:No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about your passion for great service and how you can contribute to our team.
Show Your Enthusiasm:Let your personality shine through! We’re looking for people who are genuinely excited about creating a welcoming environment for our guests. Share your thoughts on what makes a great guest experience.
Be Honest and Authentic:We value authenticity, so be yourself in your application. Tell us about your experiences and what you love about working in hospitality. It’s all about finding the right fit for both you and us!
Apply Through Our Website:Make sure to apply directly through our website. It’s super easy and takes just a couple of minutes. Plus, you’ll get to see all the perks we offer once you join our fantastic team!
How to prepare for a job interview at Kings Arms - 166162
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering a great guest experience. Share any previous experiences where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the role requires a great eye for detail, be prepared to discuss how you maintain high standards in cleanliness and safety. You could even mention specific cleaning techniques or standards you follow to impress them.
✨Engage in Conversation
Practice engaging in friendly conversation, as this is key to making guests feel welcome. Think of some ice-breaker questions or topics that can help you connect with guests and show your ability to create a warm atmosphere.
✨Stay Calm Under Pressure
Prepare examples of how you've handled stressful situations in the past. Whether it’s dealing with a difficult customer or managing multiple tasks, showing that you can remain calm and collected will be a big plus.
