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For Companies At a Glance
- Tasks: Engage with customers, manage calls, and provide updates on vehicle repairs.
- Company: Leading automotive repair centre in Blackburn with a strong reputation.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team delivering exceptional customer service in the automotive industry.
- Qualifications: Excellent communication skills and a customer-focused attitude, preferably with automotive experience.
- Other info: Join a reputable business and enhance your customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive repair center in Blackburn is looking for a proactive Customer Service Advisor. This role involves greeting customers, handling calls, and updating them on vehicle repairs.
The ideal candidate should possess excellent communication skills, a customer-focused mindset, and experience in customer service, preferably in the automotive industry.
Join a dynamic team and contribute to providing exceptional service in a reputable business.
Automotive Customer Experience Advisor in Blackburn employer: Kinghorn Bodyshop
Contact Detail:
Kinghorn Bodyshop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Customer Experience Advisor in Blackburn
✨Tip Number 1
Get to know the company! Research the automotive repair centre in Blackburn and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, we recommend doing mock interviews or role-playing scenarios with friends. This will help you feel more confident when discussing how you can enhance customer experiences.
✨Tip Number 3
Show off your customer service experience! Be ready to share specific examples from your past roles where you went above and beyond for customers. We want to see how you can bring that same energy to the automotive industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and tech-savvy, which is a great fit for a dynamic team like this one.
We think you need these skills to ace Automotive Customer Experience Advisor in Blackburn
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if you've worked in the automotive industry. We want to see how you’ve gone above and beyond for customers in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the Automotive Customer Experience Advisor role. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kinghorn Bodyshop
✨Know Your Automotive Stuff
Brush up on basic automotive knowledge and common repair processes. Being able to speak confidently about vehicle maintenance and repairs will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting specific situations where you resolved issues or improved customer satisfaction will demonstrate your proactive approach.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. You can even paraphrase their questions to confirm your understanding before responding.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios where you might have to handle a difficult customer or explain a repair process. Practising these situations beforehand can help you feel more comfortable and showcase your problem-solving skills effectively.
