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For Companies At a Glance
- Tasks: Support IT services and monitor live applications for Kingfisher's brands.
- Company: Join Kingfisher, a leading home improvement company with a vibrant team of 74,000.
- Benefits: Enjoy private healthcare, generous holidays, staff discounts, and a competitive bonus scheme.
- Why this job: Kickstart your career in IT while making a real impact in a dynamic environment.
- Qualifications: IT-related qualification and good communication skills are essential.
- Other info: Flexible working options available; embrace a culture of inclusivity and growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Junior Operations Analyst role at Kingfisher plc
We’re Kingfisher, a team of over 7 4 000 passionate people who bring Kingfisher – and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas – to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world. That’s where you come in.
At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
Responsibilities
- Manage IT services in accordance with Kingfisher operational policies and procedures.
- Monitor IT production services of the operating companies that form Kingfisher PLC.
- Fix production incidents in accordance with agreed procedures and, where necessary, coordinate the resolution of more difficult incidents by working closely with technical support personnel.
- Form effective relationships with colleagues so implementation of additional bridge responsibilities is seamless.
- Work with experienced team members to develop business knowledge, key capabilities, and essential skills in readiness for promotion to next role.
Qualifications
- An IT-related college/university qualification.
- Employment experience in IT and/or Retail would be beneficial.
- Good understanding of Microsoft tools, such as Excel/Word.
- Excellent communication skills – verbal and written.
- Ability to pick up new skills quickly.
- Self-motivated with ability to work effectively under pressure.
- Ability to work as part of a team.
- Good organisational, attention to detail and good time management skills.
Be Customer Focused
- I listen to my customers
- I use available data to help make decisions
Be Human – acting with humanity and care
- I do the right thing
- I am respectful
Be Curious – thrive on learning, thinking beyond the obvious
- I build and share new ideas
- I try new things and share my learnings
Be Agile – working with trust, pace and agility
- I have courage to be creative
- Done is better than perfect, I aim for 80/20
Be Inclusive – acting inclusively in diverse teams to work together
- I embrace allyship
- I have self-awareness and a desire to learn
Be Accountable – championing the plan to deliver results and growth
- I own my actions
- I understand the Kingfisher plan and how it relates to my role
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested? Great, apply now and help us to Power the Possible.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology and Consulting
Industry
Retail
Referrals increase your chances of interviewing at Kingfisher plc by 2x
We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
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Junior Operations Analyst employer: Kingfisher plc
Contact Detail:
Kingfisher plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Analyst
✨Tip Number 1
Get to know Kingfisher and its brands! Research B&Q, Screwfix, and the others to understand their values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with colleagues and customers, being able to express yourself clearly is key. Try mock interviews with friends or use online resources to sharpen your verbal and written skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our Kingfisher Careers website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Junior Operations Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Junior Operations Analyst role. Highlight your IT-related qualifications and any relevant experience in IT or retail. We want to see how you fit into our Kingfisher family!
Show Off Your Skills: Don’t forget to mention your proficiency with Microsoft tools like Excel and Word. We love candidates who can communicate effectively, so showcase your verbal and written skills in your application!
Be Yourself: We’re all about being human and inclusive at Kingfisher. Let your personality shine through in your application. Share your experiences and how they align with our core behaviours – we want to know the real you!
Apply Through Our Website: Remember to submit your application via the Kingfisher Careers website. It’s the best way for us to receive your details and get the ball rolling on your journey to join our team!
How to prepare for a job interview at Kingfisher plc
✨Know Your Stuff
Make sure you understand the role of a Junior Operations Analyst and the responsibilities that come with it. Brush up on your IT knowledge, especially around incident management and Microsoft tools like Excel and Word. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Your Team Spirit
Kingfisher values teamwork, so be prepared to discuss how you've worked effectively in teams before. Think of examples where you've collaborated with others to solve problems or improve processes. Highlighting your ability to form effective relationships will resonate well with the interviewers.
✨Embrace the Company Culture
Familiarise yourself with Kingfisher's core behaviours: being customer-focused, human, curious, agile, inclusive, and accountable. Prepare to give examples of how you embody these traits in your work. This will demonstrate that you not only fit the role but also align with the company's values.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the shift patterns, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you too.
