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For Companies At a Glance
- Tasks: Guide customers through the sales process and create engaging case studies.
- Company: Reputable family business with a strong track record of success.
- Benefits: Starting salary of £24,000, rising to £26,000 after training, plus free parking.
- Why this job: Join a supportive team and help customers find their perfect solutions.
- Qualifications: Customer service experience and excellent communication skills required.
- Other info: No cold calling or high-pressure sales; training provided.
The predicted salary is between 24000 - 26000 £ per year.
Overview
Sales Coordinator / Internal Sales / Customer Service – Redditch
£24,000 rising to £26,000 after training (expected 6 months)
Due to continued growth, you will be joining the small team that takes customers through the sales process from initial enquiry to a sales conclusion plus the creation of case studies for website publication. The company is a highly reputable family business that is financially independent with a well-established and successful business operation.
Responsibilities
- Take customers through the sales process from initial enquiry to a sales conclusion
- Assist in the creation of case studies for website publication
- Use customer service skills to help customers find the right solution for their individual needs
- Full product and service training will be provided
- Role suits applicants with customer-centric sales experience (e.g., Retail, property sale and lettings, internal sales, etc.)
- You will not be asked to carry out any cold calling or high-pressured sales activities
Qualifications & Skills
- Excellent customer service skills
- Professional attitude
- Great telephone manner
- Strong attention to detail
- Excellent verbal and written communication skills
Additional Details
The office is close to Redditch town centre and has free on-site parking.
To apply, please email your CV to Dave Woods at Kingfisher Recruitment Specialist or call for more information.
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Sales and Customer Service Advisor employer: Kingfisher Consultancy
Contact Detail:
Kingfisher Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you can demonstrate your ability to understand and meet customer needs. Role-playing with a friend can really help you feel more confident!
✨Tip Number 3
Prepare some thoughtful questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if they’re the right fit for you too!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. And remember, we encourage you to apply through our website for a smoother process!
We think you need these skills to ace Sales and Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales and Customer Service Advisor role. Highlight any customer-centric sales experience you have, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background aligns with our needs. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application is clear and well-structured. We want to see your personality come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kingfisher Consultancy
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to handle customer needs effectively.
✨Practice Your Communication Style
With strong verbal and written communication skills being crucial for this position, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you come across as professional.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training processes, or how success is measured in the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
