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- Tasks: Support the service department by scheduling jobs and maintaining accurate records.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
- Benefits: Enjoy 30 days holiday, employee discounts, and career development opportunities.
- Other info: Work in a supportive environment with great perks and a focus on mental health.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Previous admin experience and strong organisational skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
We are looking for an organised and proactive Service Administrator to join our team in Eastleigh. This is a key role supporting the service department, ensuring jobs are scheduled efficiently, records are accurate, and customers receive a high level of service. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Working Hours: Monday to Friday, 8:00 am to 5:00 pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).
Salary: £28,000 to £30,000 per annum (dependent on experience).
Key Responsibilities:
- Scheduling service engineers and coordinating daily workloads.
- Handling incoming calls and emails from customers and suppliers.
- Preparing job cards, service reports, estimates, and related documentation.
- Maintaining accurate service records and databases.
- Raising purchase orders, preparing invoices, and processing invoicing activities.
- Liaising with engineers, customers, and internal departments.
- Supporting the Service Manager with general administration duties.
Ideal Candidate Profile:
- Previous experience in an administrative or service support role.
- Strong organisational skills and attention to detail.
- Confident communicator, both written and verbal.
- Comfortable using Microsoft Office (Word, Excel, Outlook).
- Ability to prioritise tasks and work under pressure.
- Customer-focused with a professional and friendly manner.
Benefits:
- Employee Assistance program.
- Mental Health First Aiders within the business.
- Free Flu jabs if you are ineligible through the NHS.
- Free eye test plus £70 contribution towards glasses for display screen users.
- Employee Discounts on a range of products and services including holidays, days out, and supermarket shops.
- 30 days holiday including bank holidays, rising by 1 day every 5 years capped at 33.
- Free independent mortgage advice service.
- Pension scheme.
- Salary sacrifice (if eligible).
- Staff events.
- Free parking.
- Cycle to work scheme.
- Career development pathways and training.
- Quarterly star awards.
Who we are: Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Address: Barton Park, Chickenhall Lane, Eastleigh, Hampshire, SO50 6RR
Service Administrator - Eastleigh employer: Kingdon Wessex DAF
Contact Detail:
Kingdon Wessex DAF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator - Eastleigh
✨Tip Number 1
Get to know the company! Research Adams Morey and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Service Administrator, you'll be handling calls and emails, so make sure you can express yourself clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will demonstrate your ability to handle the busy workload expected in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at Adams Morey.
We think you need these skills to ace Service Administrator - Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in administrative roles, especially any relevant skills like scheduling and customer service. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Administrator role. Be sure to mention your organisational skills and how you handle pressure – we love a proactive attitude!
Show Off Your Communication Skills: Since this role involves liaising with customers and engineers, make sure your written application reflects your confident communication style. We appreciate clarity and professionalism, so keep it friendly yet formal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Kingdon Wessex DAF
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like scheduling service engineers and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and handle pressure, as these are crucial for the job.
✨Communicate Clearly and Confidently
As a Service Administrator, you'll be liaising with customers and internal departments. Practice your communication skills before the interview. Think about how you can convey information clearly and professionally, both verbally and in writing, to showcase your confidence.
✨Be Customer-Focused
The ideal candidate is customer-focused, so come prepared with examples of how you've provided excellent customer service in previous roles. Highlight any situations where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.