Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of security at our shopping centre, ensuring safety and support for visitors.
- Company: Join Kingdom, a company dedicated to developing employees and providing career growth opportunities.
- Benefits: Enjoy a contributory pension, training programs, overtime options, and access to our wellbeing support.
- Why this job: This role offers hands-on experience, teamwork, and the chance to make a real impact in a vibrant environment.
- Qualifications: You need a valid SIA and CCTV licence, great customer service skills, and a flexible attitude.
- Other info: Work 45 hours a week with shifts from Monday to Sunday, earning £11.44 per hour.
Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:
-
Act as the first point of contact for visitors to the site including dealing with contractors.
-
Liaise with client to fulfil security requirements on site.
-
Complete various security documentation.
-
Liaise with supervisor / manager effectively and efficiently.
-
Protect the image of high profile client and Kingdom.
-
Supervise and control site access with some control room duties.
-
Conduct regular patrolling of the shopping centre both internal and external.
-
Where appropriate and trained act as incident first responder.
To be considered for this position, you will need:
-
A valid SIA licence & valid CCTV Licence.
-
A full five year checkable employment history.
-
Excellent customer service skills.
-
Excellent interpersonal and communication skills.
-
An ability to work as part of a team.
-
An enthusiastic, self-motivated and flexible approach.
-
IT skills, At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. We will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.
In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.
Hours: On average 45 hours per week, shifts as per site rota. 5 days out of 7, Monday to Sunday 11:30am – 18:30pm.
Pay: £11.44 per hour.
What’s in it for you?
-
Contributory pension scheme.
-
A friendly and supportive team.
-
Training, career development & progression opportunities.
-
Overtime opportunities.
-
Access to advanced / early pay scheme.
-
Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
Retail Shopping Centre Security Officer employer: Kingdom
Contact Detail:
Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shopping Centre Security Officer
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. As a Retail Shopping Centre Security Officer, you'll be the first point of contact for visitors, so demonstrating your ability to handle inquiries and provide assistance is crucial.
✨Tip Number 2
Familiarize yourself with the specific security protocols and procedures relevant to shopping centres. Showing that you understand the unique challenges of this environment can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork experience. This role requires effective communication and collaboration with supervisors and colleagues, so be ready to share examples of how you've successfully worked in a team setting.
✨Tip Number 4
If you have any relevant training or certifications, such as First Aid or Conflict Management, be sure to mention them. These qualifications can demonstrate your commitment to safety and professionalism in the role.
We think you need these skills to ace Retail Shopping Centre Security Officer
Some tips for your application 🫡
Highlight Relevant Licences: Make sure to clearly mention your valid SIA and CCTV licences in your application. These are essential for the role and should be prominently displayed in your CV.
Emphasize Customer Service Skills: Since excellent customer service skills are crucial for this position, provide specific examples of how you've successfully interacted with customers or clients in previous roles.
Detail Your Employment History: Include a comprehensive five-year checkable employment history. Be honest and ensure that all details are accurate, as this will be verified by the company.
Showcase Teamwork and Flexibility: Demonstrate your ability to work as part of a team and your flexible approach to work. Use examples from past experiences where you collaborated effectively with others.
How to prepare for a job interview at Kingdom
✨Showcase Your Customer Service Skills
As a Retail Shopping Centre Security Officer, excellent customer service skills are crucial. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your ability to remain calm and professional under pressure.
✨Demonstrate Teamwork Abilities
This role requires working effectively as part of a team. Highlight your experiences where you collaborated with others to achieve a common goal, and emphasize your flexibility and willingness to support your colleagues.
✨Familiarize Yourself with Security Protocols
Make sure you understand basic security protocols and procedures relevant to shopping centres. Being knowledgeable about incident response and site access control will show that you're serious about the role and ready to step in when needed.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during the interview. Practice responding to potential situations you might face on the job, such as dealing with difficult visitors or managing an emergency. This will demonstrate your critical thinking and problem-solving skills.
