Commercial Support Assistant in Sittingbourne

Commercial Administrator / Sales Support Coordinator

Location: Sittingbourne, Kent
Salary: £30,000-£35,000 per annum
Contract: Full-time, Permanent
Hours: Monday to Friday, 8:30am-5:00pm

The Opportunity

We are currently seeking a proactive and detail-focused Commercial Administrator / Sales Support Coordinator to join our client's expanding team in Sittingbourne.

This role would suit someone who enjoys working in a busy commercial environment, building positive relationships with customers and ensuring that day-to-day business activities run efficiently. You will work closely with the sales, operations and commercial departments, providing essential coordination and administrative support.

Key Duties and Responsibilities

• Support the commercial team with daily administrative tasks and business activities.

• Prepare pricing information, quotations and sales-related paperwork.

• Respond to customer queries professionally and follow up where necessary.

• Coordinate customer orders, tracking progress and resolving any issues.

• Keep internal databases and customer information accurate and up to date.

• Compile sales reports and assist with monitoring business performance.

• Help manage contracts, documentation and renewal dates.

• Communicate with customers, suppliers and colleagues across different departments.

• Assist with organising meetings, customer visits and ongoing commercial projects.

What We Are Looking For

The successful candidate will be organised, professional and comfortable managing a varied workload. You should also have:

• Experience in an administrative, sales coordination or commercial support position.

• Strong planning skills and the ability to prioritise competing tasks.

• Clear written and verbal communication skills.

• Good working knowledge of Microsoft Office, especially Excel.

• The ability to maintain accurate records and work with attention to detail.

• A customer-focused approach and an understanding of business needs.

• The confidence to work independently while contributing to a wider team.

• A full UK driving licence and access to your own vehicle.

• Flexibility to travel to local sites or meetings when required.

Previous experience with CRM software would be beneficial but is not essential.

What the Client Offers

• Competitive salary of £30,000-£35,000 per year.

• 25 days of annual leave, plus bank holidays.

• Workplace pension.

• Annual salary review.

• Free parking on site.

• Access to an Employee Assistance Programme.

• Training and opportunities to develop your skills.

• Potential for long-term career progression.

• A welcoming and supportive working environment.

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