Retail Security Officer
Location: Tesco Newton Aycliffe, DL5 4DH
Pay Rate: £13.47 per hour
Hours: 40 hours per week
Contract: Full-Time Permanent
About the Role
Kingdom Group is looking for a professional, reliable, and customer-focused Retail Security Officer to join our team at Tesco Newton Aycliffe, DL5 4DH.
As a key member of the security team, you will play an important role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service and supporting the day-to-day operation of the store.
Shift Pattern
You will work 40 hours per week on a rota covering Wednesday to Sunday.
Shift times:
- 05:30 to 14:00 or
- 16:00 to 24:00
Working 5 to 6 days per week as required by the business.
Flexibility may be required to meet operational needs.
Key Responsibilities
- Provide a professional and highly visible security presence within the store.
- Deter theft, anti-social behaviour, and other security-related incidents.
- Respond to incidents calmly, professionally, and in line with company procedures.
- Carry out regular patrols of the store and surrounding areas.
- Monitor CCTV systems where applicable.
- Deliver excellent customer service to customers and colleagues.
- Complete accurate incident reports and relevant documentation.
- Maintain a safe, secure, and welcoming environment at all times.
- Work closely with store management and colleagues to support operational requirements.
What We're Looking For
A valid SIA Licence is essential.
- Excellent communication and customer service skills.
- Professional, confident, and reliable approach.
- Strong observational skills and attention to detail.
- Ability to remain calm and professional under pressure.
- Ability to work independently and as part of a team.
- Previous retail security experience is desirable but not essential.
Why Join Kingdom?
At Kingdom, we believe our people are our greatest asset. When you join us, you'll benefit from:
- Colleague CARE Platform with wellbeing support, discounts, rewards, and employee benefits.
- Career progression opportunities and clear development pathways.
- Referral bonus scheme.
- Paid Social Value Days to support local community initiatives.
- Recognition and reward programmes.
- Ongoing training and development opportunities.
- Supportive team environment within an award-winning organisation.
Apply Today
If you're a dedicated and customer-focused Security Officer with a valid SIA Licence and are looking to join a supportive and professional team, we'd love to hear from you.
Be Proud. Be Professional. Be Kingdom.
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Retail Security Officer in Newton Aycliffe employer: Kingdom Services Group
At Kingdom People, we pride ourselves on being an excellent employer, offering Warehouse Operatives a competitive pay rate and the opportunity for career progression within a leading e-commerce environment. Our supportive work culture is enhanced by a friendly on-site team, free parking, and complimentary refreshments, making Middleton a great location to grow your skills while enjoying a balanced work-life with flexible shift patterns.
