Product Quality Manager in London

Are you an experienced
Quality Manager or Senior Quality Engineer
with a strong background in
aerospace or highly regulated manufacturing ?
Do you have a track record of improving product quality, leading Quality Engineering teams and using data and structured problem-solving to eliminate recurring defects?
We're supporting a leading
aerospace manufacturing business in Fareham
who are looking for a
Product Quality Manager
to join their Quality team.
This is a genuine product-focused Quality position where you'll lead Quality Engineering across the complete product lifecycle - from
suppliers and NPI through manufacture, delivery and customer experience .
What's the role all about?
As the
Product Quality Manager , you'll lead the Quality Engineering team and take ownership of improving product quality throughout the business.
Your focus will be on
preventing defects rather than simply reacting to them .
You'll analyse where quality issues are occurring, understand the root cause and work closely with Production, Engineering, Supply Chain, Inspection and suppliers to put sustainable improvements in place.
You'll also take ownership of operational customer quality issues, supplier quality performance and non-conformance, while helping the business reduce its
Cost of Poor Quality (COPQ) .
What will you be doing?
Lead and develop the
Quality Engineering team
Manage workload, priorities, performance and development across the team
Set and monitor departmental objectives and Quality KPIs
Drive improvements in product quality across the complete product lifecycle
Analyse Quality performance by
customer, product family, part number, process and defect type
Identify dominant product risks and implement targeted improvement activity
Reduce
Cost of Poor Quality
through defect prevention and structured improvement
Lead
Root Cause & Corrective Action (RCCA)
activity
Drive effective use of
PFMEA, Control Plans, MSA, SPC and process capability
Own operational customer Quality including complaints, escapes, returns and containment
Lead
8D investigations
and ensure corrective actions eliminate recurrence
Manage customer Quality metrics and corrective action commitments
Lead customer-facing Product Quality responses and reviews
Manage supplier Product Quality including
SCARs, RCCA, surveillance and supplier development
Work closely with Procurement to improve supplier Quality performance
Monitor and improve operational non-conformance including
NCR ageing and recurrence
Represent Quality within
Material Review Board (MRB)
activity
Embed Quality Engineering within
NPI and APQP
Support product and process changes, supplier readiness, FAIR readiness and production readiness
Coordinate Quality priorities with Inspection and FAIR teams
Escalate significant product conformity, regulatory, customer or safety risks where necessary
Deputise for the Quality Manager when required
What do you need?
We're looking for someone with:
4-6 years' Quality Engineering experience
within aerospace or another highly regulated manufacturing environment
At least
2-3 years' experience leading Quality Engineers
HNC/HND in Engineering or Quality, or equivalent relevant experience
Working knowledge of
AS9100
Lean Six Sigma Green
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