At a Glance
- Tasks: Provide expert HR advice and support to managers while shaping a positive workplace culture.
- Company: Join Kingdom Group, a people-first organisation with a dynamic culture.
- Benefits: Enjoy a competitive salary, career progression, and ongoing training.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real impact in HR and help foster a supportive work environment.
- Qualifications: 2 years of HR experience and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Location: Newton-le-Willows (WA12)
Salary: £29,000 per annum
Hours: Monday - Friday, 09:00-17:00
Contract: Permanent
About the Role
Are you looking to take the next step in your HR career within a dynamic, people‑first organisation? Kingdom Group is seeking a confident and capable HR / Colleague Centre Advisor to join our growing Colleague Centre team. This is a key role where you will provide expert advice, support managers, and help drive fair, consistent, and legally compliant people practices across the business. You’ll be at the heart of employee relations, managing a wide range of cases while helping to shape a positive and high‑performing workplace culture.
Key Responsibilities
- Provide clear, pragmatic HR and employee relations advice to managers across the business
- Manage end‑to‑end cases including disciplinary, grievance, absence, and long‑term sickness
- Support organisational change activity, including restructures and redundancies
- Coach and develop managers to build confidence in handling people matters
- Handle HR queries efficiently while maintaining accurate and compliant case records
- Promote and embed best practice, consistency, and fairness across all people processes
- Champion equality, diversity, and inclusion in all aspects of your work
What We're Looking For
- Minimum 2 years’ experience in HR, Employee Relations, or People Services
- CIPD Level 5 (or currently working towards)
- Solid understanding of UK employment law and HR best practice
- Strong communication skills with the ability to influence and build relationships
- Highly organised with strong attention to detail and ability to manage multiple priorities
- Comfortable working in a fast‑paced, service‑led environment
- Proficient in Microsoft Office and HR systems
- A proactive, adaptable team player who takes ownership and delivers results
Why Join Kingdom?
- Competitive salary and benefits package
- Genuine opportunities for career progression and development
- A supportive, collaborative, and people‑focused culture
- The chance to make a real impact within a growing organisation
- Ongoing training and professional development to support your career
About Kingdom
Kingdom Group is a leading service provider delivering specialist solutions across security, cleaning, recruitment, training, and facilities support. With a strong people‑first ethos, we are committed to delivering high‑quality services while supporting and developing our colleagues.
Additional Information
- Based at our Newton‑le‑Willows HQ
- Full‑time, permanent position
- Pre‑employment screening and checks will apply
If you’re passionate about people, thrive in a fast‑paced environment, and want to develop your HR career — we’d love to hear from you.
Be proud. Be professional. Be Kingdom.
StudySmarter Expert Advice🤫
We think this is how you could land HR / Colleague Centre Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Kingdom Services Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Kingdom Services Group.
We think you need these skills to ace HR / Colleague Centre Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Kingdom Services Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Kingdom Services Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Kingdom Services Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Kingdom Services Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Kingdom Services Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Kingdom Services Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Kingdom Services Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Kingdom Services Group and how you would contribute to adapting HR strategies.
