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For Companies At a Glance
- Tasks: Manage cleaning contracts and lead a team to ensure high-quality service.
- Company: Join Kingdom Cleaning, a reputable company focused on excellence in cleaning services.
- Benefits: Enjoy competitive pay, flexible hours, and access to personal development opportunities.
- Why this job: Be part of a supportive team culture that values your growth and success.
- Qualifications: 2+ years in operations leadership or similar role; strong communication skills required.
- Other info: Immediate start available; work across various sites in London & Southwest.
Overview
Reference
16531
Salary
£15.67 – £15.70/hour
Hours
40 hours per week, various hours to meet the needs of the business.
Location
– United Kingdom — England — Greater London — London
Job Type
Permanent
Posted
02 June 2025
Kingdom Cleaning have an excellent opportunity for a Contract Manager to join our established and successful team.
The role covers a wide and area and incorporates a portfolio of contracts which is essential to the ongoing development of Kingdom Cleaning.
The Contract Manager is required to have strong customer relationship skills, excellent organisational skills and a willingness to provide a professional and consistent service at all times. Whilst working as part of a team.
The ability to prioritise your workload, meet deadlines and be proactive in you daily approach is essential, as well as flexibility and a strong sense of professionalism.
You must be able to deal with all matter and queries in an appropriate manner with tact and diplomacy.
This is a hands-on position as well as one of a supervisory and managerial nature.
Location : London & Southeast area\’s.
When : We\’re looking to get the right person in to the team ASAP!
Where: Working at various sites in our South Region covering the London & Southwest areas.
Hours: On average 40 hours per week, Monday to Friday 08:00am – 16:00pm or to suit the business needs.
Pay rate: £15.67 per hour, including Laptop, Phone & Car Allowance.
What\’s in it for you?
- Competitive Market Salary.
- Access to Advanced / Early Pay Scheme.
- 22 Days Annual Leave + Official Bank Holidays.
- Access to Group Care scheme.
- Workplace Pension.
- Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
- Access to free personal development qualifications and career plans (Kingdom Academy).
- Weekly Award and Recognition Scheme.
Job Purpose:
- Support the regional and account management teams with the cleaning operation within their area of responsibility.
- Responsible for motivating and training the cleaning operatives to meet the business objectives.
- Implement, monitor and control cleaning operations to ensure that Client and Company requirements are achieved.
- Maintain a pipeline that enables the region to maintain and grow its cleaning business with existing and new named clients.
Key Responsibilities:
Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:
- Install appropriate team headcount and structure against a methodology.
- Control of team structure salaries and terms and conditions to recruit and retain the best talent possible to form effective teams.
- Install written process, ownership, accountability, teamwork, and capability building.
- Foster a collaborative and high-performance team culture.
- Recognisie and reward and maintain the right balance between colleague happiness and drive.
- Supporting disciplinary and grievance & constructive management of conflicts.
- Succession planning.
- Build and maintain strong relationships with clients.
- Ensure compliance with contract terms and conditions.
- Install and embed best-in-class written process.
- Support Group ESG targets and ambitions.
- Sustainably grow the business through ambitious but achievable targets and a best-in-class and upselling existing business.
Support relevant statutory compliance and other regulations.
The successful applicant will match the below skill set:
- Senior operation leadership experience – minimum of 2 years or experience in a similar role in the cleaning sector
- Knowledge expert / professional in the service field/s
- Client account management at senior level ideally with multi locations responsibilities
- Good communication skills
Professional Qualifications & Licenses (holding or working towards a distinct advantage)
- A full clean UK driving licence holder
- A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
- Other appropriate professional qualifications
If this sounds like you and you\’d like to begin your journey with Kingdom Cleaning, please apply now!
Cleaning Contracts Manager, London & Southwest employer: Kingdom Services Group
Contact Detail:
Kingdom Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Contracts Manager, London & Southwest
✨Tip Number 1
Familiarise yourself with the cleaning industry standards and best practices. Understanding the nuances of cleaning operations and client management will give you an edge during interviews, showcasing your expertise and commitment to the role.
✨Tip Number 2
Network with professionals in the cleaning sector. Attend industry events or join relevant online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and handled conflicts, as these are key aspects of the Contract Manager role.
✨Tip Number 4
Research Kingdom Cleaning's values and recent projects. Tailoring your conversation to align with their mission and demonstrating your knowledge about their operations can significantly impress the hiring team.
We think you need these skills to ace Cleaning Contracts Manager, London & Southwest
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and the cleaning sector. Emphasise your leadership skills, customer relationship management, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the cleaning industry and how your skills can contribute to Kingdom Cleaning's success. Be sure to address the key responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, focus on your previous roles that involved team management, client account management, and operational leadership. Use specific examples to demonstrate how you have successfully managed teams and improved service delivery.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for the role of a Cleaning Contracts Manager.
How to prepare for a job interview at Kingdom Services Group
✨Showcase Your Leadership Skills
As a Cleaning Contracts Manager, you'll need to demonstrate your senior operation leadership experience. Be prepared to discuss specific examples of how you've successfully led teams in the cleaning sector, focusing on your ability to motivate and train staff.
✨Emphasise Customer Relationship Management
Strong customer relationship skills are crucial for this role. Prepare to share instances where you've built and maintained relationships with clients, highlighting your approach to ensuring client satisfaction and compliance with contract terms.
✨Demonstrate Organisational Skills
The role requires excellent organisational skills. Be ready to explain how you prioritise workloads and manage multiple contracts effectively. Discuss any tools or methods you use to stay organised and meet deadlines.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle conflicts. Think of scenarios where you've had to deal with grievances or disciplinary issues, and be ready to explain your approach with tact and diplomacy.